LED COB Chip No Need TO Drive

Any questions?

We are here for you! You can reach us from Monday to Friday between 10 a.m. and 5 p.m.

Checkout

Please do not complete the purchase process from Ebay until you have finished shopping in our shop. In the checkout process, you can combine several auctions and thereby save shipping costs, adjust your billing and delivery address and choose the payment and shipping method.

Please note that it is no longer possible to subsequently change the delivery address, for example, or to combine it with combined shipping.

You will be charged for any shipping costs caused by a wrong address or undeliverable delivery.

Notes or requests that you enter in the "add message field" or "message from buyer field" cannot be sent to us by the system, so we are unfortunately unable to take them into account. We ask for your understanding at this point.

Try to inform us about subsequent requests via Ebay message. We will then be happy to check the status of the order and see whether we can still implement your changes.

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When paying by bank transfer, please always state your Ebay name as the intended purpose!

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Invoice dispatch

If you need an invoice, please contact us through Ebay, and then we will send you the invoice again as soon as possible, and we will send the invoice to your email address in a few days. The invoice is a PDF file attached to the actual email. If you can't find the invoice in your regular email inbox, please also check your spam folder. If the invoice is still not sent to you after a few days, please contact us again.

Shipping

Delivery time

Ordered items whose receipt of payment has been booked by us by 2 p.m. (Monday to Friday) will be packed and dispatched by us on the same working day. Delivery usually takes 7-20 working days. In the event of unexpected delays in our shipping process, we would inform you.

Please understand that we have to rely on the service of external companies when shipping. There may also be delays in delivery that go beyond the usual delivery times. This is out of our control. We guarantee that we will hand over your ordered items to the shipping company as quickly as possible and within the promised period of time.

Shipping partner

We use the DHL & Ebay Speedpak & China Post service for delivery

Shipping

We send the majority of our products free of charge. However, please refer to the respective Ebay auction for all details about the shipping costs.

When shipping several items, shipping discounts can usually be granted, these are also visible to you in the auctions on Ebay before you buy.

Return if you do not like it

You can of course make use of your 1-month right of withdrawal. We ask you to return your shipment promptly together with your Ebay details / Ebay name with sufficient postage. Your payment will be reimbursed immediately upon receipt and inspection of the goods.

If you have sent your goods back to us without a return notification on eBay, we will open a clarification case for the credit and thus refund your money directly. Please confirm this clarification case to end the case.

Return of defective or wrong goods

If it is a wrong delivery or damaged goods, we would ask you to contact us with photos via the Ebay messages. We will then discuss how to proceed together.

Exchange

If you would like a different color or a different model, please place the order again via our Ebay shop. Unfortunately, it is not possible to offset this against the original order.

You can of course return the wrong order to us and it will be refunded to you immediately after receipt and inspection of the goods

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