C3 - Used Fair (Moderate use and age)

·         Cosmetic blemishes are consistent with wear, including multiple dents, discoloration, and light to heavy scratches

·         Damage to latches, hinges, keyboards, etc

·         Some parts, panels, bezels, or covers may be missing

C4 - Used Good

·     Cosmetic blemishes include scratches and/or other surface imperfections from consistent use, but equipment is in good condition overall

·     Minor wear of labeling may be visible

·     Small dents and small areas of discoloration may be present from the removal of tags

·     No damage to latches or hinges, nor any missing parts, panels, bezels, or covers

C5: Used Very Good

·     Cosmetic blemishes include minor scratches and/or other surface imperfections from consistent use, but equipment is in good condition

·      Minor wear of labeling may be visible

·      Minor dents and areas of discoloration from the removal of tags

·      No missing parts

C6 - Used Excellent

·      Overall excellent cosmetic condition

·      May have light scratches or other minor blemishes from normal wear

·      Minor cosmetic blemishes have no impact on the system’s overall functionality or performance

·      Fully cleaned with all non-original labels removed

·      No missing parts

C7 - Certified Pre-Owned (Seller or Manufacturer Refurbished)

·     Used equipment that has been fully restored to like-new condition with warranty

·      Fully cleaned and cosmetically repaired with no blemishes

·      No missing parts

C8 - Unused

·         New, out of box, unused equipment removed from original packaging with no signs of wear or alteration

C9 - New Open Box

·         New, unused equipment in original packaging where factory seals have been broken

·         No signs of wear or alteration

F3 - Key Functions Working

·      A subset of the original functions of the device that an ordinary user of the device expects to function are verified working through manual or automated tests

·      Software may not be loaded or configured

·      Hardware required for key functions to be tested may have been removed after testing (e.g. Hard Drive)

·      May be missing components not essential to key functions

·      Secondary functions may not be tested or working

·      May not include Focus Materials (e.g. Battery) that are not working or not tested

·      All missing parts or cosmetic damages will be listed for each item.

·      Data sanitized or free of data storage media

F4 - Hardware Functional

·      All hardware is tested manually or with diagnostic software and verified working

·      No missing or damaged components or parts

·      Software not loaded or configured

·      No hardware defects

·      Data sanitized or free of data storage media

F5 - Refurbished

·      All functions tested with diagnostic software

·      Loaded and configured with legally licensed software for full operations ready for the user

·      Electronic test results are available

·      No hardware or software defects

·      Data sanitized or free of data storage media

F6 - Like New

·      All functions tested with diagnostic software

·      Repaired with OEM original parts

·      Loaded and configured with original manufacturer’s legally licensed software

·      Meets OEM specifications for full original functionality.

·      Electronic test results are available

·      Zero defects

·      Data sanitized or free of data storage media