Welcome to Silverinestore - Handmade Jewelry in Quebec, Canada
My name is Muriel, I am from France and I have lived in beautiful Quebec city for some 20 years. I have always love working with my hands and creating jewelry is a joyful experience for me.
Everything in this shop is designed & handmade to order by me. I specialize in unique jewelry created from a wide variety of themes, so you can easily find the one that suits your personal interests.
I believe that it is important to ensure that my customers are satisfied with my jewelry. For this reason, my top goal is to provide an excellent customer service and a high quality craftsmanship at affordable prices. If you have any questions, suggestions or comments, feel free to contact me, I would be happy to hear from you.
PAYMENT
We accept payment via PayPal only. Credit Card and Bank Debit processed via PayPal checkout, PayPal registration not required.
Payment is expected within 3 days of auction ending: If payment is not received item will be re-listed and a non-paying bidder alert will be filed with Ebay. Please, only bid or purchase if you intend to pay.
Buying Multiple Items (Shipping Cost Discount): To get the discount do not pay for items one-at-a-time. Use the "buy" button but do not pay immediately. Ask us for a combined invoice when you are finished shopping so you can pay for everything in one fast, easy, consolidated payment.
ESTIMATED DELIVERY TIME
This item ships from Canada via Lettermail Service for Canadian customers (no tracking) and via Tracked Packet Service for U.S. customers (with tracking). Expedited shipping option is available on most orders for Canadian customers. Delivery estimates below are counted from first business day after payment clears. We ship your item as soon as possible, but we couldn't guarantee the delivery time, it's out of our control.
Please, note that mail delivery is slower after a holiday and that your parcel can be delayed by customs.
USA Small Packet Air: approx. 6-12 business days, no tracking
USA Tracked Packet Service: 5-7 business days, with tracking
Canada Lettermail service: approx. 2-8 business days, no tracking
Canada Expedited Service: approx. 2-7 business days, with tracking
International Small Packet Air: approx. 9-15 business days, no tracking
International Tracked Packet Service: approx. 4-10 business days, with tracking
Note:
Overdue Shipment : Canada Post recommends customers wait 30 days before assuming a parcel is lost. Meanwhile, contact your local post office.
International (Outside Canada) Shipments & Customs: Customs fees and taxes may be charged upon delivery which is beyond our control. Buyer is responsible for any such fees
If you do not receive you purchase within 40 days, you can ask for a full refund
Longer Protection
You can still ask for a refund if you are unhappy with your items within 15 days after receiving the order.
Returns Extra
You can return any product, even those in perfect condition, and you receive a full refund. Return shipping costs will be paid by you.
Please ensure that the product has not been used and is in the original packaging.
Other Details
Feedbacks: If for any reason you are not satisfied with your purchase, please email us before leaving neutral or negative feedback. We will do our best to give you complete satisfaction.