Thank you for visiting my shop and browsing my items for sale. I am proud of my small business which was established in 2007 and started as a hobby! Please do not hesitate to Ebay message me with questions including advice.
FEEDBACK/PROBLEMS/AFTER SALES:
I like Positive feedback exchanges; any problems, I will take steps to resolve quickly and to our mutual satisfaction where possible. If you are unhappy, please do take the time to tell me - I prefer you to do this than leave negative or neutral feedback. I want my customers to be 100% satisfied but please remember human error occurs and that I am only a re-seller and not a manufacturer and I do not run the postal service.
DESCRIPTIONS:
Items are described accurately but occasionally an error is made and something may be inadvertently omitted - if any doubt please email me prior to purchase - I never deliberately mislead. Please be sure of sizes, shade etc to avoid costly returns .
POSTAGE: Please note free postage only within the UK. Items are sent 1st or 2nd Class.
DELIVERY TIMES:
Unless indicated, or prevented, I post out within 1 or if unavoidable, 2 business days. Any later I will contact you.
PACKAGING:
In some cases, your purchase may come without original packaging (this should be stated in the description). I often remove items such as tights from their bulky packaging and repack in a new grip seal bag but usually include it flat-packed in order to reduce postage costs and to enable the package to be letterbox sized for your convenience. This also cuts down on the chance of packages going missing in transit. I sometimes re-use packaging to avoid waste.
TERMS & CONDITIONS/RETURNS:
Please read through my description and Terms and my Returns policy includes contacting me within 3 days of receipt and returned items received back in the same perfect condition by me within 30 days of receipt Postage costs incurred are non refundable unless agreed at my discretion. I do reserve the right to charge a re-stocking fee in some circumstances. For full details, or for any other enquiry, please Ebay message me first.