All Items are shipped by a 1st class postage
Any Items That Are Out Of Stock Or have Extended Lead Times, May Take Slightly Longer Than Normal.
Thanks You
Why buy from us? Consistent Quality and Customer Service:
Be confident you will get what you ordered; and if by chance a problem occurs we fix the issue very fast with no quibbles!
Get the item quickly and cheaply: Most of our items are either Free or Carry a small nominal fee!
Know it will be easy to return. Your purchased item can be returned in line with eBays best practices and being a small business we will always look to solve issues even after these periods.
Buy items hassle free – Just look at our feedback to see how good we really are!
Postage and Packaging:
We use high quality bubble lined jiffy bags for all small order to ensure a damage free transit & High Quality Double Walled Boxes for the heavier & larger items.
All UK Orders are Sent Via 1st class service or 24 hour courier, All orders are fully insured. Posted within 24 hours unless advert dispatch time or description states otherwise. Orders before 3pm are usually sent same day.
International Orders are sent Via DHL EXPRESS. We will combined shipping but PLEASE make your purchases and request an invoice before you pay! All tracking will be added to the order details as soon as it is obtained.
Tracking numbers automatically attach to every order once dispatched
Request a Quote for Shipping if your Country is Excluded.
It’s important to make sure PayPal and EBay postage addresses are up to date as these are the addresses we send to only.
Problems should they occur:
We go to great lengths to ensure mistakes are not made, however we are only human; So if there is any issues with your order please drop us a message, email or phone call and we will get it correct as soon as possible.
If you think there is anything we can do to improve our services or product we would love to hear from you- Seriously we can only improve if we have input from our customers.
Feedback:
We use an automated system that leaves feedback as soon as it is received, this ensures the transaction is complete and you are 100% happy with our service.
If you feel that we do not deserve 5 stars for any reason, please contact us and explain before leaving feedback as we may be able to correct any issues you may have :)
Advice:
Any queries about any item/ postage etc is free, Drop us a message and ask away, there is also a lot of information over on our Facebook Page.
We are always happy to help :)
SHOP BHP is a Trading Name of Brands Hatch Performance LTD