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This item is sent from our UK warehouse via Royal Mail 1st or 2nd Class depends on the products on offer.
Your item will be dispatched same day for ORDER BEFORE 3PM, after payment confirmation. It takes 1-5 working days within UK depending on the service offered 1st of 2nd class. (Except Holidays)
Please contact us if you do not receive the item over 10 days, we will investigate and solve the delivery problem.
Please verify your address during checkout. We are not responsible for any wrong or undeliverable addresses.
If you do not receive your item in the normal period, please contact us via eBay message first.

All of our items are shipped out in brand new. We offer full refunds or exchange for defective items only.
If you have received the item in a damaged condition, please notify us within 3 days after receiving.

Full refund only applies for defective items and it must be sent back to us in the original condition. Including the original accessories and all packing materials.
Restocking Fee will be charged for any item(s) without original package, abused, altered, or damaged by accident. If the order is not found to be defective, we will only refund 80% of your original payment.
Please keep your accessories and all packing materials in new condition in order to return.

We will not accept returns with missing accessories or packaging.
Buyer is responsible for all return shipping costs. Shipping and handling charges are not refundable.