-We accept payment via Paypal only.
-Please note: for personalised items, pls leave message at checkout or contact us via ebay message.
-Orders will be shipped within 48-72 working hours after we receive cleared payment.
-If you cannot receive the item within the Estimate Delivery Time, please contact us by eBay message, we'll try our best to help and offer you a satisfied resolution.
-If your item arrived damaged or faulty, pls feel free to contact us, we'll try our best to help.
-If you don't like the product, pls return it in the same condition when you received it.
-For personalized engraved/embroidered item, return is not acceptable if you offered wrong text or bought wrong size.
-Working time: Monday~Friday, 9:00am ~ 18:00pm, excluding weekends and holidays.
-If you have any questions or concerns, please contact us through eBay message, we'll be glad to help.
-We maintain high standards of excellence and strive for 100% customer satisfaction! Your positive feedback is extremely important to us.
-If you are not satisfied with our products or service, please contact us first before you leave neutral or negative feedback. We promise to give you a satisfied solution. Thanks.