PLEASE READ:

• Your satisfaction is our priority. 100% Satisfaction Guarantee.
• Returns are accepted within 14 days after item delivery.
• All items MUST be in their original condition, not worn or altered.
• We do our best to provide a true representation of our products. Sometimes, because of enlarging the photo or because of individual monitor settings, there may be slight variations in colors.
• Do not expose the jewelry to harsh chemicals, perfumes, lotions, and remove jewelry prior to washing hands, bathing or swimming.
• Occasionally we discover that an item is damaged and we are unable to ship it. We reserve the right to cancel any order and refund the money paid.
• If for any reason, you are not satisfied, please email us through eBay’s Ask the Seller a Question for a resolution before leaving neutral or negative feedback.
• Items you won are sent registered mail or express mail related the total value. Your signeture is required by courrier while delivery.
• You accept to pay any custom fees if your country requests. Custom fee is out of seller control. Buyer is responsible for the cost at arrived.
• We do not cancel any bids nor any won auctions. Ebay gives you the right to retract your bids before 12 hours of that auctions ending time.
• We decide whether to send with local post or express post related to total package value.
• We write $5 or $20 on the value of the items for custom unless stated. Your biddings accept this rule unless you ask us what value to be written on the paper.
• Stones are simulated unless stated in the title as "natural".
• The insurance amount is the same as the value written on the package unless stated. In case of a loss customers can not demand refund more than the insurance value written.
• ASK FOR REAL CUSTOM VALUE TO BE WRITTEN ON THE PACKAGE IF YOU WANT TO HAVE YOUR PACKAGE INSURED. IF THE PACKAGE GETS LOST YOU WILL ONLY GET THE INSURANCE VALUE WRITTEN ON THE PACKAGE.
• Po Box delivery is done with or without the actual signature of the buyer because express delivery does not make PO BOX delivery. In case of a package loss, mygoldmysilver does not accept any responsibility.
• You accept all the written rules on this auction.

Payment:

• You may pay by PayPal. All major credit cards accepted

Shipping:

• $4.95 for the first item; $0.95 for each additional item combined onto the same invoice to anywhere in the WORLD.
• We use signeture required registered mail or express mail while shipping so you can track where your package is.
• We ship to the Worldwide.
• You can combine up to 40 items over 7 days period, starting with the date of the first win.
• When combining, please request a combined invoice so all items are paid with one transaction.
  

• Your satisfaction is our priority.
  
• We accept returns within 14 days after item delivery.
  
• Please allow 12 hours for the reply to your email .
  
• We do not re-imburse return shipping charges.

Why mygoldmysilver:

• Mygoldmysilver’s designers and craftsmen bring you the latest in jewelry fashions.
• All products sold are brand new merchandise.
• The photos in our auctions are of the actual product you will receive.
• We guarantee that you will love our silver jewelry; it’s always a good value
• Master craftsmen and stone cutters are employed in making our jewelry.
• Our sterling silver is solid .925. We guarantee silver content.
• We offer a 14-day return policy with no restocking fee
• Your order is packed with great care and shipped promptly for a reasonable fee.
  
  
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