Why RoseBeading(tm) Jewelry

Strict quality Control:
    we had check all products before shipping from our warehouse,each procedure of the quality control reveal the QC team meticulous nature,no matter our purchasing channel or the delivery procedures.

Professional Customer Service:
    if you have any question,please feel free contact us by email,contact form,we will reply all email within 24 hours.every customer question,will got Professional Customer Service.

30 Days Money Back guarantee:
    We operate a "no-quibbles" guarantee, which means that if for any reason you are unhappy with your purchase, simply return it to us in its original condition within 30 days from date of delivery. We will issue a full refund for the price you paid for the item.

FAQs
Q:How long will it take to answer my email?
A:We aim to respond to all emails within 24 hours of receipt (please allow a little longer if you email us over the weekend.) if you do not get response after 48 hours, please kindly resend it.
Q:Are your items also available with Buy It Now format?
A:I do not want to wait.Normally, all my auction listings also have BUY IT NOW listing, you can find the product ID in description area then search it within my store, if you can not find it, contact me.
Q:Are there any dangerous metals in your metal charms findings?
A:All my metal products are LEAD FREE.
Q: It's been over almost a month and my order's not been delivered. What should I do?
A:Please contact us for solution, and we will be happy to help you.

• 48 Hours Dispatch Delivery

We ship to worldwide, except China, Taiwan, Hongkong.
Your order will be processed and dispatched within 72 hours after receiving payment.
We ship out the packaets via China Post Air Mail will reach there around 15-45 Work Days. Please contact me if the parcel is not delivered on time.
We provide faster delivery like EMS or DHL, will spend around 7 days normally, please CONTACT me if you need it!

• Payment

We only accept PayPal(Please contact us if any problems with these)
Please Payment within 72 hours after place order.

• Returns

Unwanted or Unsuitable Items:If you are unhappy with the items you got, you may return the products within 30 days of delivery for a refund, but buyer are responsible for the cost of returning.
Damaged or Error Items:After shipping through half of the planet, in the unlikely event that you receive an item which proves to be faulty or damaged, we are happy to help, please contact us for replacement or refund.

Feedback
we are kind and honest ebayer. we hope each customers will enjoy their shopping from my ebay store . we will go through our feedback file in a regular period, and will leave positive feedback for all of our kind customers.
If you are happy with the purchases here, 5 stars rating positives would be appreciated. and if you have any questions regarding the transaction, please feel free to contact me by email before you leave any feedbacks. Thank you.
Email sent through eBay's "Ask seller a question" link or eBay "My Messages" have the option to hide your email address. If  we do not have  your email address, we will not be able to respond.