Ergopouch Cocoon Mama & Mini Newborn Gift Pack - Sage
The Matchy Matchy Robe is a gorgeous and luxuriously soft bamboo viscose robe in 220gsm weight in the same print as the Cocoon so Mama can match with her mini! With adjustable ties and big pockets, the robe is ideal for lounging at home, wearing for overnight feeds, or packing into your hospital bag. Trust us when we say she won't want to take this off (and we definitely won't judge if she doesn't). We know it's impossible to sleep when the baby sleeps but hey, a mama can try. Included in the pack is an organic cotton Eye Mask to help block out the light and catch some elusive zzz's when she can.
The Cocoon Swaddle Bag for bub is designed to contain startle reflex while keeping baby snug and securely swaddled without the need for complicated wrapping. Included are press stud poppers at the armholes, that allow you to release baby’s arms through the armholes once they show signs of rolling. Designed for warm, comfortable and safe sleep in room temperatures 21-24°C / 70-75°F, without the need for blankets. Follow our What to Wear guide included with the product to layer underneath for warmth as needed. It's genius, and a tired mama's scrambled brain will appreciate the simplicity of our TOG system at bed time!

Material
Robe: 95% Bamboo viscose, 5% Elastane, Eye Mask: 100% Organic Cotton Swaddle Bag: 55% Organic Cotton, 40% Bamboo Viscose, 5% elastane

Size
Refer to size chart

Includes
1x Matchy Matchy Robe in Sage - One Size Fits Most
1x Organic Cotton Eye Mask in Sage - One size fits most
1x Cocoon Swaddle Bag 1.0 TOG in Sage
Room Thermometer and What to Wear Guide

Warning
As this product is made from organic cotton and is not treated with chemical fire retardants the following white fire label applies. FIRE HAZARD LABEL according to AS/NZS 1249:2014: CAUTION Keep away from heat and flame.

This item comes with a 12 months warranty

Returns

30 DAY MONEY BACK RETURN POLICY

If you are unhappy with your item for whatever reason, simply return it to us for a replacement, exchange or refund. The item must be in its original packaging/condition for change of mind purchases, otherwise a 20% restocking fee may apply. We do not cover return shipping for change of mind purchases. A shipping fee will be deducting depending on the weight of the item for all change of mind purchases. Please contact us before leaving feedback, we are happy to help you and resolve any issues you may have. Please contact us within 30 days if you have a faulty item and we will cover the return postage where necessary, we do not cover this outside 30 days of purchase.

ADDRESS CHANGES:

If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS(return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

INTERNATIONAL BUYERS PLEASE NOTE:

We accept no responsibility taken for any additional charges incurred in the buyers country of residence, EG: Customs, VAT etc. Please note that we do not ship to PO Box addresses outside of Australia. Please make sure the electrical information (i.e. power plug type) of the item you are buying is suitable for the country you live in, as this will be considered a change of mind purchase.

Terms of sale

INTERNATIONAL BUYERS

We accept no responsibility taken for any additional charges incurred in the buyers country of residence, EG: Customs, VAT etc. Please note that we do not ship to PO Box addresses outside of Australia.Please make sure the electrical information (i.e. power plug type) of the item you are buying is suitable for the country you live in, as this will be considered a change of mind purchase.

DETAILS AND ADDRESS CHANGES

If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

Estimated Number of Shipping Days from our MOORABBIN Warehouse.

Please refer to the Australia Post Website for Australia Post's Domestic Shipping Information .Please refer to Australia Post Estimated Delivery Time webpage to calculate the estimated delivery time.All parcels are dispatched from Moorabbin VIC 3189.

What do I do if my item doesn't arrive within the Estimated Time

First of all please make contact with your local Post Office and check they are not holding your parcel for you.

Log in to ebay and check in your transaction, we attache the tracking number to every order in ebay.

Then if still not received / found, send us an email Via eBay message message advising the item has not arrived. We will then contact Australia Post and follow it up for you and advise the outcome.

KG Group

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