1. If you have placed a customised banner order, you will be able to change the 'text' and insert 'image' of
the design after you have put through your order. Do this by providing
us with the 'text' and the 'photo images' you'd like to replace or add
to the banner
2.
To send us an photo image(s), please use the eBay messaging system. Use
the 'attach photo' next to the 'sent button' to send us the photo. If
you're having difficulty with eBay's system, try testing the file by
sending it to a friend. Most of the time, it could be an issue with the
file itself
3.
If you have any additional comments or small changes you'd like to
request, please feel free to let us know. Otherwise, we will assume
you're happy with the original design.
4. Help us process your order as quickly as possible - please provide all instructions at the time of the order,
Please attach follow sentence to confirm your image copyright (I own the copyright to this image and instruct you to print on this products) when you going to insert copyright image.
Limit Customisation Requirements
Limitation and extra charges
1.Limitation: adding a message (less than 50 characters) and/or a photo (2 maximum). This applies to all our banner available in our eBay store.
2.Customisation
with one review cycle ($3.00 additional fee for review and $5.00
for customisation) - each review cycle is limited to two changes
3.Additional
review cycles ($8.00 additional fee for additional review cycles if
required) - if additional review cycles are required, extra charges may
apply and will be discussed with the customer
Product specifications: Dimensions: 240mm x 1200mm Weight: 150gsm Material: flag canvas fabric. Waterproof, gentle washable and iron safe. Durability: lasts 15 years of indoor use. Also suitable for outdoor use. Ink: we
use ink with low chemical emissions which makes our product
child-friendly and suitable for indoor use. Our use of 3M MCS Warranty
Component for HP Latex Ink means our product meets UL Greenguard Gold
Certified product standards. For more information visit the greenguard
website
FAQ - Frequently Asked Questions
Can I change the words of the banner to etc?
Yes! I am more than happy to change the text and the text colour for you.
Bear in mind, of course, that if you wish to have a long sentence added the words will naturally be a lot smaller
Can I change the background color?
No. Background color is fixed. But you can change foregrounds art clip and TEXT color.
How do I give details?
Just leave the details as a note when you check out or leave us another message
Can I add my own image?
Yes!
The higher quality the better. Either JPEG or PNG is fine, let us know
if you have another format Simply attach your image to your message!
What is "Customised with a proof image?
This
means we send a preview image of you item for confirmation before we
print. This lets you see where you are happy with things like font,
spelling, etc
What if I had my own design?
FANTASTIC! Please contact us if you have your own artwork (PDF or TIFF) and we will help you as best we can :)
How to Put Banner Up
Most
of our customers typically use things like doubled sided tape and blue
tackle also suggest pins or installing using thumbtacks or a hole punch.
How To Remove Creases
In
some cases, due to our desire for value for money postage. These
creases can be removed by ironing. Do not iron directly on the printing
side and do not have the temperature higher than 110 degrees Celsius. Alternatively, the chart can also be rinsed out and hung to dry. We keep our right to cancel the order for the following reason: No reply our email message after 5 days. No Copyright usage confirmation reply after 5 days. We appreciate your support.
Please
do not leave negative reviews based on the shipping and postage process
(including missing orders). Australia Post handles the entire shipping
and postage process on our behalf. If you have any questions, please contact us first.
POST AND SHIPPING
If you require delivery quickly we strongly recommend purchasing the EXPRESS postage service or PICK UP the products at our store.
Free Postage Shipping Terms and Conditions:
We use Australia regular postage for our standard postage Free Service. This free postage service is still very reliable (over 99.5 %).
There
is no tracking available for the free postage service and most of our
customers have received their items with no problems and on time.
The
official Australia Post website states that the standard delivery time
is up to 2- 6 working days. We process and dispatch the products the day
after we receive the order. Please factor this time into the overall
postage time. Please also refer to the Australia Post website for timing
based on your location.
Please contact us should your order not
arrive within 5-6 working please note, there is no tracking available
for the free postage service.This means missing orders are difficult to
trace. We can offer a resend order for $10 per item. This will cover
part of our handling fees ( One offer per customer). If you require
delivery quickly we strongly recommend purchasing the EXPRESS postage service or PICK UP the products at our store.
Guarantee / Returns
We don't take returns of customized items.
We
are happy to re-send item at our cost, if is our error. however, we
must wait a period of 21 days in order for the parcel to be deemed lost
for deliveries within Australia and 31 days for international
deliveries.
We will also offer refunds for goods damaged upon delivery. Please provide images.