COMFORT IN MIND Worn-out, torn, flattened foam cushions can cause you to lean uncomfortably resulting in aches, pains, and numb legs. We have the solution! Our Durofoam replacement seat cushions were crafted to create a truly comfortable driving experience. Make your old seats feel new again!
If your items are in stock, your order should ship within 3-5 business days. However, many of our items are made-to-order. Please allow up to 3 weeks for your order to ship.
We ship to the United States via UPS or USPS. Domestic shipping typically takes 3-4 business days. All items are shipped from our Plano, TX warehouse.
If your items are in stock, your order should ship within 3-5 business days. However, many of our items are made-to-order. Please allow up to 3 weeks for your order to ship.
If you would like to request a return, items may be returned for a full refund of the original purchase price for a period of thirty-five (35) days from the date the order is shipped, or a Store Credit or Exchange for a period of sixty-five (65) days from the date the order is shipped. During the return process, please choose the appropriate reason for your return. Providing accurate information allows us to improve our products and processes.
Most returns are processed within approximately 5-7 business days from the date of receipt. Additional unforeseen delays may occur from time to time. By verifying the correct items and documentation are included with your return, you can ensure that we are able to process it as quickly as possible. If you require a refund for your return, it may take up to 3 additional business days for the refund to transfer to your account.
The cost of the return shipping label may be deducted from your refund based on the following return reasons:
- If you ordered the wrong item and did not provide your Vehicle Identification Number (VIN)
- If you changed your mind
- If you no longer need the item
Please do not ship any item back to us without opening a return, as this will severely delay the return process. If a return package appears to be lost in transit, please contact us immediately. All returned merchandise must be in NEW and RESALABLE condition. If we determine that the item returned to us has been used, installed, soiled, emits any odor from a foreign substance, or is otherwise damaged, a restocking fee may be applied in an amount up to but not exceeding the original purchase price of the item. If the product returned to us is different than the product that was shipped to you, your refund will be withheld until the correct item is returned to us. Due to dye lot and material changes, The Seat Shop CANNOT accept a return for any seat cover after 65 days from the date of order fulfillment.
Clearance or special-order seat covers are NON-REFUNDABLE and NON-EXCHANGEABLE. All clearance sales are final.
If you would like to exchange an item, you will have sixty-five (65) days from the date of order fulfillment to begin an exchange. Due to dye lot variations, no exchanges will be authorized after 65 days.
If the value of the item you are exchanging is less than the value of the new item, the difference will be due at the time the exchange is opened.
If the item you are exchanging is more than the value of the new item, the difference will be refunded when the return is received and processed.
When you exchange an item, the new exchange order will not be created until the original item is received, verified, and processed. If you need the new exchange order to be created immediately, you have the option to authorize your card to be charged for the new item. By choosing this option, you will have 14 days to ship the original item back to The Seat Shop. If the original item is not mailed within 14 days, you will be charged for the full value of the new order. Once the package is returned to us, we can then refund the amount from the original order.
THE SEAT SHOP DIFFERENCE The Seat Shop stands as the in premium factory-matched direct replacement leather seat covers and foam cushions, setting the gold standard for the automotive industry. Elevate your driving experience with our Durofoam cushions and seat covers, specifically designed for your vehicle.
A BRAND YOU CAN TRUST Based in Dallas, TX, The Seat Shop is a family-owned business born from the dreams of two brothers. We're all about top-notch products and demand the same from our partners. Obsessed with customer service, we want to be the folks you actually enjoy doing business with.
The Seat Shop warrants its leather/vinyl interiors to be free from defects in workmanship and materials when cared for under regular conditions for 2 years from the date of purchase. This warranty will not apply if there has been any alteration, unauthorized repair, abuse, accident, improper installation, or abnormal wear due to lack of foam support. This is a NON-TRANSFERABLE warranty and is explicitly limited to the original purchaser of the seat covers from The Seat Shop.
Although our dye lots do not vary much, The Seat Shop will not be held responsible for color dye lot variations in connection with any authorized warranty claims. The buyer shall not be entitled to recover from The Seat Shop, or a reseller of The Seat Shop products, any consequential damage, loss of expense for loss of use, loss of time, loss of profits, installation labor, or income or any other incidental damages arising directly or indirectly from a warranty claim of our products.
Clearance Items are excluded from this warranty agreement.
The Seat Shop reserves the right to alter, modify, or discontinue products without any obligation in regards to products previously offered. To file a warranty claim, please call us and provide the name the order was placed under. To determine if the product will be covered under warranty, adequate pictures depicting the product failure will be required and need to be submitted via email or text for review by The Seat Shop warranty department. All warranty claims are at the sole discretion of The Seat Shop. This written limited warranty will be the only warranty authorized and accepted.
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