Koskowski Automotive, LLC is a small family run business located in Fulton,NY. We have been in business since 1972. We offer new and used auto parts for all types of cars, trucks, vans and suv's. All returns must be pre-approved by us through the ebay return system. If you are unhappy with your item, contact us through the ebay message system within 30 days. When opening a return, please state the reason for return, the year, make and model of the vehicle you purchased the part for. All shipping charges are non-refundable. ***Our system is automated and we ship as fast as possible. That being said, in most cases, once your order is placed, it is processed in minutes and we will not be able to change your shipping address or cancel the order. Please be sure you have ordered the correct part and have the correct shipping address. If you have any question prior to ordering, contact us and we will assist you.***