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  • About Us

    Welcome to KG Group eBay store.

    KG Group brings you the latest and greatest products, at competitive prices. We specialise in mobile accessories, from Lifeproof to Otterbox - with a wide array of accessories to suit your needs. We carry a large range of household appliances - stocking Dimplex, Philips Saeco, Morphy Richards, Vidal Sassoon, Heller and more.  We offer a range of small kitchen appliances, personal grooming, heating and cooling, etc. Our home entertainment ranges from the latest in sounds bars to Blu Ray players - stocking predominantly Philips, Pioneer and Laser to make sure you are up-to-date.

    We deal directly with our local Australian suppliers, then sell directly to you to ensure competitive pricing. We pride ourselves on providing fast and reliable customer service, making you feel confident with buying online.

    We are a 100% Australian owned and operated business located in Moorabbin, Melbourne and we are available to answer your questions via email or phone if you prefer.

    Security is paramount at KG Group. Every online transaction is handled with confidentiality, with the option of paying via PayPal or credit card facilities (Via PayPal check out in eBay).

    Another reason to shop at KG Group: we have been in eBay since 2007, with an average of 99.8% positive feedback. We take pride in our fast and easy going service approach, and on average we dispatch 98% of orders the next business day. We also work closely with Australia Post to ensure your parcel arrives on time.

    We also offer:

    • Parcel tracking via our delivery partners.
    • Complete shipping insurance to ensure you are protected throughout the delivery process
    • Full replacement or refund of your order in the unlikely event that your parcel is lost during transit
    • For more then 99.9% of our items

  • Delivery

    How we deliver:

    Orders under 21kg we use the services of Australia post eParcel.

    eParcel is Australia Post's internet enabled fright system. The delivery status of package can be checked via the internet at Australia post website  by the tracking details you will be emailed after dispatch (make sure to check your spam/junk box if email not received).
    Orders over 21KG are distributed using 3rd party couriers companies like Toll etc...

    All our orders are fully insured, registered and trackable( unless stated differently in the listing shipping service).

    Pickups:

    Sadly we don't allow pick up from eBay purchases.

  • Payment

    Payment methods accepted:

    • Visa, Mastercard, American express
    • Paypal
    • AfterPay
    • Zip
    • Google & Apple Pay

    Sorry, we do not accept any cheque at all.

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  • Brand: Salter 
  • Manufacturer Part Number: BW08999BBRMFOB 
  • SKU: BW08999BBRMFOB

2pc Salter Thermoglass Small 25/29cm Glass Roaster/Roasting Pan/Dish Cooking

 

2pc Salter Thermoglass Small 25/29cm Glass Roaster/Roasting Pan/Dish

Ideal for roasting your favourite meats and vegetables, this Salter Thermoglass small glass roaster set is also perfect for storing and reheating any leftovers. Suitable for use in ovens as well as freezer and microwave safe, these dishes are great for meal prepping so you can get delicious home-cooked meals on busy mid-week evenings. From freezer, to oven, to table, the roasting trays have a high-release topcoat for removing food easily and are dishwasher safe for a hassle-free clean-up.

  • Enjoy delicious roasts without worries about storing leftovers with these 25 and 29 cm roasting tins from the Salter Thermoglass range.
  • Designed to be put in the oven straight from the freezer, there is no need to change containers for leftovers or meal prep.
  • Technologically advanced, the trays have 3 layers: a topcoat for releasing food, a reinforced inner layer, and glass substrate outer.
  • Convenient all-in-one trays, this cookware is microwave and freezer safe, as well as being suitable for easy dishwasher cleaning.
  • Measuring 25.8 x 15.3 cm and 29.5 x 17.6 cm, and oven safe up to 220° C/Gas Mark 7, this bakeware is the ideal meal prep solution.

Includes:
1 x Roasting Pan

This item comes with a 12 months warranty

Returns

30 DAY MONEY BACK RETURN POLICY

If you are unhappy with your item for whatever reason, simply return it to us for a replacement, exchange or refund. The item must be in its original packaging/condition for change of mind purchases, otherwise a 20% restocking fee may apply. We do not cover return shipping for change of mind purchases. A shipping fee will be deducting depending on the weight of the item for all change of mind purchases. Please contact us before leaving feedback, we are happy to help you and resolve any issues you may have. Please contact us within 30 days if you have a faulty item and we will cover the return postage where necessary, we do not cover this outside 30 days of purchase.

ADDRESS CHANGES:

If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS(return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

INTERNATIONAL BUYERS PLEASE NOTE:

We accept no responsibility taken for any additional charges incurred in the buyers country of residence, EG: Customs, VAT etc. Please note that we do not ship to PO Box addresses outside of Australia. Please make sure the electrical information (i.e. power plug type) of the item you are buying is suitable for the country you live in, as this will be considered a change of mind purchase.

Terms of sale

INTERNATIONAL BUYERS

We accept no responsibility taken for any additional charges incurred in the buyers country of residence, EG: Customs, VAT etc. Please note that we do not ship to PO Box addresses outside of Australia.Please make sure the electrical information (i.e. power plug type) of the item you are buying is suitable for the country you live in, as this will be considered a change of mind purchase.

DETAILS AND ADDRESS CHANGES

If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

Estimated Number of Shipping Days from our MOORABBIN Warehouse.

Please refer to the Australia Post Website for Australia Post's Domestic Shipping Information .Please refer to Australia Post Estimated Delivery Time webpage to calculate the estimated delivery time.All parcels are dispatched from Moorabbin VIC 3189.

What do I do if my item doesn't arrive within the Estimated Time

First of all please make contact with your local Post Office and check they are not holding your parcel for you.

Log in to ebay and check in your transaction, we attache the tracking number to every order in ebay.

Then if still not received / found, send us an email Via eBay message message advising the item has not arrived. We will then contact Australia Post and follow it up for you and advise the outcome.

KG Group

For any eBay related enquiries. please use the Contact Seller option as per eBay guidelines.

Click here to use eBay message

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GENERAL

CUSTOMER SERVICE

  • ABOUT US

    Welcome to KG Group eBay store.

    KG Group brings you the latest and greatest products, at competitive prices. We specialise in mobile accessories, from Lifeproof to Otterbox - with a wide array of accessories to suit your needs. We carry a large range of household appliances - stocking Dimplex, Philips Saeco, Morphy Richards, Vidal Sassoon, Heller and more.  We offer a range of small kitchen appliances, personal grooming, heating and cooling, etc. Our home entertainment ranges from the latest in sounds bars to Blu Ray players - stocking predominantly Philips, Pioneer and Laser to make sure you are up-to-date.

    We deal directly with our local Australian suppliers, then sell directly to you to ensure competitive pricing. We pride ourselves on providing fast and reliable customer service, making you feel confident with buying online.

    We are a 100% Australian owned and operated business located in Moorabbin, Melbourne and we are available to answer your questions via email or phone if you prefer.

    Security is paramount at KG Group. Every online transaction is handled with confidentiality, with the option of paying via PayPal or credit card facilities (Via PayPal check out in eBay).

    Another reason to shop at KG Group: we have been in eBay since 2007, with an average of 99.8% positive feedback. We take pride in our fast and easy going service approach, and on average we dispatch 98% of orders the next business day. We also work closely with Australia Post to ensure your parcel arrives on time.

    We also offer:

    • Parcel tracking via our delivery partners.
    • Complete shipping insurance to ensure you are protected throughout the delivery process
    • Full replacement or refund of your order in the unlikely event that your parcel is lost during transit
    • For more then 99.9% of our items

  • Terms of Sale

    Returns

    30 DAY MONEY BACK RETURN POLICY

     

    If you are unhappy with your item for whatever reason, simply return it to us for a replacement, exchange or refund. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.If we allow a return in these circumstances, we will ask you to follow our returns process. If the box is opened or damaged, or if the item is used, then a 20% restocking fee may apply. We do not cover return shipping for change of mind purchases, if the item is still new, unused and sealed a 10% change of mind fee will be deducted. 

    ADDRESS CHANGES:

    If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS(return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

    INTERNATIONAL BUYERS PLEASE NOTE:

    We accept no responsibility taken for any additional charges incurred in the buyers country of residence, EG: Customs, VAT etc. Please note that we do not ship to PO Box addresses outside of Australia. Please make sure the electrical information (i.e. power plug type) of the item you are buying is suitable for the country you live in, as this will be considered a change of mind purchase.

    Terms of sale

    INTERNATIONAL BUYERS

    We accept no responsibility taken for any additional charges incurred in the buyers country of residence, EG: Customs, VAT etc. Please note that we do not ship to PO Box addresses outside of Australia.Please make sure the electrical information (i.e. power plug type) of the item you are buying is suitable for the country you live in, as this will be considered a change of mind purchase.

    DETAILS AND ADDRESS CHANGES

    If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

    Estimated Number of Shipping Days from our MOORABBIN Warehouse.

    Please refer to the Australia Post Website for Australia Post's Domestic Shipping Information .Please refer to Australia Post Estimated Delivery Time webpage to calculate the estimated delivery time.All parcels are dispatched from Moorabbin VIC 3189.

    What do I do if my item doesn't arrive within the Estimated Time

    First of all please make contact with your local Post Office and check they are not holding your parcel for you.

    Log in to ebay and check in your transaction, we attache the tracking number to every order in ebay.

    Then if still not received / found, send us an email Via eBay message message advising the item has not arrived. We will then contact Australia Post and follow it up for you and advise the outcome.

  • Delivery

    How we deliver:

    Orders under 21kg we use the services of Australia post eParcel.

    eParcel is Australia Post's internet enabled fright system. The delivery status of package can be checked via the internet at Australia post website  by the tracking details you will be emailed after dispatch (make sure to check your spam/junk box if email not received).
    Orders over 21KG are distributed using 3rd party couriers companies like Toll etc...

    All our orders are fully insured, registered and trackable( unless stated differently in the listing shipping service).

    Pickups:

    Sadly we don't allow pick up from eBay purchases.

  • Payment

    Payment methods accepted:

    • Visa, Mastercard, American express
    • Paypal
    • AfterPay
    • Zip
    • Google & Apple Pay

    Sorry, we do not accept any cheque at all.

  • FAQs

    Q: Are your items new
    A: Yes, all of our item are new unless stated differently in the item description.

    Q: When can I expect my item to arrive
    A:     We generally dispatch the item 24-48 hours of the payment clearing. You will receive a confirmation email as soon as we receive your payment and another as soon as it ships. Most of our items take between 1-4 working days to arrive to all of Australia excluding remote areas in WA etc.

    Q: Do you post International
    A: Yes, most our items are open to overseas shipping if they are not, please send us a mail using eBay message system with the country details and the item number you are interested and we will send you a quote, some of our items already have the option to ship overseas.

    Q: What payment options you accept
    A: We accept PayPal or credit card.

    Q: What is your return Policy
    A: Click on this link to go to our Terms of sale page

    Q: What is the warranty on TV wall brackets
    A: All of our Plasma/LCD TV wall brackets have 5 year replacement warranty.

    Q: Can I pick up
    A: Sadly we do not offer Pickup option on eBay purchase

    Q: Can I pay by Card on pick up
    A: Yes, We accept Cash, Credit card, and EFTPOS.

    Q: Do you ship to P.O Boxes
    A: Yes, only in Australia.

    Q: Do you offer warranty on your items
    A: All of our items comes with a manufacturer warranty (unless stated otherwise). Please check the warranty box at the bottom of the item description for warranty time frame.

    Q: Are all your products sold with Australian Plug
    A: Yes, all our products are sold with Australian plug, if your item comes with another plug please email us from eBay and we will be happy to assist you.

    Q: Do you send the item by Registered Post
    A: Yes, most of our items are sent by Australia post, registered post with tracking numbers and signature unless stated otherwise in the item postage description. Some items will be sent by standard post to reduce cost which won't be trackable.

  • Contact Us

    KG Group

    For any eBay related enquiries. please use the Contact Seller option as per eBay guidelines.

    Click here to use eBay message

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