This GenWare back of house clothing range offers unisex designs for great value. The range is made from materials that provide wear resistance and incorporate useful features which improve wear ability and longevity.
Delivery Of New Items
Deliveries on new items are as quoted on eBay, as much as we hope that the item gets to you on time and in the proper condition this is not always the case, in these instances we ask that you contact us via eBay to record any problems that you may have. Our aim is to get back in contact with you within 2 hours of you sending a message between the hours of 8:30am - 5:00pm MONDAY TO FRIDAY
Delivery Of Large Items
On larger items, we offer a 24 hour, 48 hour and 72 hour delivery service to the UK mainland, other areas may have a longer time scale, please contact us for more information regarding delivery and prices. Delivery is by pallet and will be to the doorstep only.
Failed Delivery Attempts
If an item has been sent to you and you have not been in, 90% of the time the courier will either post a card, leave in a safe place or leave with neighbour.
In some instances the item may be returned to the delivery depot and you will have to collect.
If you have paid for delivery, for example on a large item, and there has been a failed delivery attempt which is your error, this will incur a re-delivery charge which is non-negotiable. Please be wary when ordering an item, that someone is there on the delivery date.
Damages
Damages must be reported within 24 hours of receiving the item. Failure to report any damages within this time scale will result in a void claim. This is the time scale each carrier gives us.
With all our products you have a 30 day returns policy from the day you purchased the item, unless otherwise stated on the eBay advert.
If you wish to return a product because you do not want it or have ordered by mistake, you must contact us regarding the issue, before sending it back. Once we have replied back, the package or item must be returned in the condition it was received by you, the customer. If it returns to us in a un-acceptable condition, we will contact you to discuss the next steps.
If an item is being returned due to damage, we will cover the postage. Contact us with the issue and we will reply back with the steps to get the item retuned back. If you wish to keep the item we may be able to offer you a partial refund.
Payment
The price shown is inclusive of VAT
We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
Payment | Payment must be made less than 24 hours after the auction ends, if not, the item will be cancelled and relisted |
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Shipping | Please see above shipping information |
Invoicing | A VAT invoice can be provided upon completion of the purchase. Please ask if this is required upon paying for an item. Our invoices are hand written at the time of purchase and can not be issued after a period of 90 days. |
Kirklands (Staffordshire) Limited Stoke-on-Trent Staffordshire