Attention:

1.Please check the original car headlight base type and size to confirm if the item will fit it before purchasing the product.

How to confirm the light bulb model:

1. ://am-application.osram.info/en;
2. Check your car's user manual, which will indicate the original car light bulb model;
3. Remove the original car bulb to confirm the light bulb model.

If the above methods cannot confirm the light bulb model, you can take a picture of the bulb's front and side angles, and send to our customer service specialist to confirm the model for you.

2.Before purchasing the product, please confirm whether your car needs to be decoded. If your car needs to be decoded, please purchase it together with the decoder! !

(Our store's decoder can only solve 95% of the vehicle model, hope you can understand, thanks)

 

3.How to distinguish whether it is a decoding problem:

After correctly install the LED bulb, if it appears

1. The "Headlight fault/light error indicator" light up on the dashboard of the car.
2. The LED bulb often flickering. (quickly flickering or slowly flickering)
3. Signal interference when playing car radio.

The above conditions all belong to decoding problems, you need to install a decoder to resolve.

You can contact us to buy a suitable decoder.

 

4.About decoding problems:

The decoding problems are not caused by the LED light bulb itself. Because all the electronic components on the car are controlled by the Controller Area Network-BUS.

At present, certain vehicle models on the market, no matter which component/part was modified must be decoded using a decoder or a modified computer in order to be able to use this component/part normally.

 

5.Special reminder:

The following brands or models of cars need a decoder to ensure normal operation:

Audi, VW, BMW, Volvo, Golf, Mini, Opel.

     

      We accept payment by paypal only! 

 

Shipping method

1.Standard postage (Australia Post Standard Parcel)  2-6 days

2.Express Postage (Australia Post Express Parcel) 1-3 days

NOTE:

1.Please provide us your telephone number and correct shipping address since it is very important for the item delivery to you successfully.

We are not responsible for incorrect or undeliverable addresses and any changes to address after item has been shipped.

2. Please note that buyers are responsible for import duties, taxes and charges, so please check with your country's customs office to determine what these additional costs will be prior to bidding / buying.

3.We will ship your order as soon as possible after payment received/cleared.

Please understand that delivery time depends on destination and other factors, if you don`t receive the item after 30 days, please contact us.

 

 

How Long Will It Take to Receive My Refund?

If you have emailed us for a refund ,once we have approved it ,with 2 days your money will be refunded. The estimated time for the refund to appear in your account is based on the payment method you use. Paypal is the only supported in NIGHTEYE Store. Please notify us within 30 days after you've received your purchased item.

All return requests must be submitted through your eBay account. 

NOTE: Buyers pay for the return shipping fee.

Items to be returned must be in resalable condition, for example:

• You do not satisfy the item quality
• Item do not fit your vehicle perfect
• Item can not reach your expectation
• The item arrived be broken
• You do not receive the item
• Parcel Lost
• Receive the wrong item

If you have problems with the above issue, please Contact Us immediately !

 

We are Working on a best customer serivce for you ,if you have any kinds of problem about the order you can contact us by ebay mail