New never used the plastic tag. Hanger is still attached to the tag comes in original box. However, the box does have a little bit of shelf wear as shown in photo. Please take the time to carefully examine the photos and pay specific attention to the size measurements as all sales are fine. This is very soft and luxurious and absolutely beautiful. If you have any questions, please feel free to ask as all sales are final. This comes from a smoke and pet free clean climate controlled home.