*[IMPORTANT] - READ CAREFULLY before you place an Order*
When you buy more than $45 as one order/payment (for regular size photo cards only), you will receive a free shipping service automatically at your check out point.
Not all photocards are in perfect condition. There are some defects due to problems in the manufacturing process or packaging, and refunds or exchanges are not possible for such reasons. Unlike other sellers, we do not sell photocards with major problems after inspecting all cards on our own. In the case of all PVC Lucky draw photocards, there are always some scratches due to material problems. Please refer to it before purchasing.
[About Shipping]
1) All orders ship out from Korea to each country in the following week, not the same week. And we do dispatch our orders twice every week.
2)The standard delivery will usually take:
-US : 1~3 weeks
-Canada : 1~6 weeks
-Europe : 1~4 weeks
-South America : 4~8 Weeks
-Asia : 2~6 weeks
3)Since the pandemic, many countries have switched to contactless delivery services, which means that packages can be left in mailboxes or held at the post office without notice. If a package is undelivered due to the absence of the recipient, it may be held by the post office for up to 7 days before being returned. Please check the status of your parcel from time to time, and we will not compensate you if it is returned for this reason.
[Cancellation/Return Policy]
1) All Sales are Final! No Cancellation/Returns!!
You will be fully refunded in the case of defects.
2) When you ask for a refund by other reason, not defects, you will be charged a 10% restocking fee and only refunded 90% of your total.
3) Please make sure your shipping address is correct on your eBay account. Missed delivery as a result of an address or name error submitted by the customer is not our responsibility. Packages returned as "Unclaimed, Undeliverable or address error" will be re-shipped at the customer's expense.
4) For Brazil customers, we undervalue the goods to be within the customs range, so if customs asks for taxes, it is the customer's responsibility to resolve it and we do not accept refunds or returns for this reason. Of course, we can give you an invoice and amount that you can present to customs, so hopefully you will be proactive in resolving it.
FAQ
[How to SAVE Shipping Cost]
If you want to buy multiple goods (ex) photo binder with photo cards), please add them to your cart and request us your total at checkout page. Then we will send you the invoice accordingly.
*We do not refund shipping charges already paid.
[Defects issue]
We are handling the Original Official Goods ONLY!!
Don?t accept the Authenticity arguments.
(No Replica or Fake goods)
+Photocards are very delicate items. It can have small spots or scratches from its production process. We confirmed this issue through the manufacturer. Therefore, we always double check all the photocards very carefully so most of our goods do not have any notable defects. If we have goods with any evident defects, we will contact the buyer first. So please note that slight scratches and discolorations from its production are not a defect of the product, no reason for return of goods.