Dispatch and Shipping
Products will be dispatched within 1
working day of cleared payment
- Orders are posted via Royal Mail 2nd class
- Please allow up to 5 business days of delivery of your items, on most
occasions you will receive them sooner.
- Once your order has been dispatched, eBay will automatically send you a
confirmation email.
- If your item is returned back to me as undelivered, the buyer will need to
repay the postage costs before we can send it out again.
- Where we charge for shipping, unfortunately we are unable to provide postal
discounts, all items are set to immediate payment only.
After an order has been dispatched we are in the hands of the postal system,
who on occasions can damage or lose items in the transit and sometimes can be
very slow. This is as frustrating for us as it is for you. Please remember we
are here to help, please get in touch before leaving negative or neutral
feedback to resolve your issue.
In the unlikely event where
your item has not reached you and is considered missing, we will require
you to wait the mimumum time set by the postal company for them to deem
it to be considered lost, we will then issue a refund.
Returns
In the event of a return, you may
return the items within 14 days for an exchange or refund where the item is
found to be faulty or incorrectly described.
- Goods must be free from any wear or tear, unused and in the original
packaging with all tags attached.
For full details of product returns, please see the returns section below.
Payments
We only accept payments for purchases
made over eBay via the eBay platform.
All payments must be cleared before the items are dispatched, if you have
changed your address or want us to ship to another address please update eBay
with the correct shipping address before payment is made to us, we cannot take
liability for any packages lost due to an incorrect address provided.
Feedback
We pride ourselves in providing products which are not only fit for
purpose but value for money, we would appreciate upon receiving your product
that you leave us positive feedback and we will reciprocate by doing the same
for you.
In the unlikely event you are unhappy with our product or service, we would
prefer you contact us before leaving neutral or negative feedback.
Thank you for your purchase!