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Product Description
About Processing Time
On each product page we display the particular manufacturer's stated lead time, once you have completed your order that the amount is greater than 100 dollars, it will take approximately 2-7 Working Days for the processing time. Our high quality lights are made in the formation process, such as glass melting, polishing process, and assembling into lights. This process time does not factor time in transit with the shipping carrier.
Occasionally, items shown to be in stock or available get pre sold, in this case, you will be sent a email notification that your item is on backorder, you have the option to continue to wait for that item, cancel your order for a full refund, or select a different item to order.
About Shipping Times
We do our best to provide you with accurate shipping times for our products. The times are estimates only. We have partnered with FEDEX or other international express shipping to fulfill our orders. It takes about 7-12 Working Days to most countries, remote countries might take longer. These shipping times are not a guarantee.
About the Tax
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
About other Country
On each product page we display the particular manufacturer's stated lead time, once you have completed your order that the amount is greater than 100 dollars, it will take approximately 2-7 Working Days for the processing time. Our high quality lights are made in the formation process, such as glass melting, polishing process, and assembling into lights. This process time does not factor time in transit with the shipping carrier.
Occasionally, items shown to be in stock or available get pre sold, in this case, you will be sent a email notification that your item is on backorder, you have the option to continue to wait for that item, cancel your order for a full refund, or select a different item to order.
About Shipping Times
We do our best to provide you with accurate shipping times for our products. The times are estimates only. We have partnered with FEDEX or other international express shipping to fulfill our orders. It takes about 7-12 Working Days to most countries, remote countries might take longer. These shipping times are not a guarantee.
About the Tax
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
About other Country
We ship to worldwide, if you are not in the shipping country list, please contact us first, the shipping fees and time may be different.
- 1.Please allow 1 - 2 mm error due to manual measurement. Pls make sure you do not mind before you bid.
- 2.Please bereminded that due to light effects and monitor's brightness/ contrast setting ect the color tone of the website's photo and the actual item could beslightly different.
- 3.Please cut off power supply when you clean the light or replace light bulbs.
- 4.Please make sure your address in Ebay is matched with your shipping Address and Phone number before you make the payment
Processing
Our Lights are sourced from the high-tech factories in China. We inspect each factory for manufacturing quality and precision to ensure that they produce the quality that we are known for.
Customize
We own complete production equipment, can accept the size and style customization, if you do not find the chandelier you desire, please contact us, we will serve you wholeheartedly!
Safety
We hold a very Strict Quality Control System to check every connector of our products for your Safty!
1. Our aim: is to provide Top Level Customer Service, we will try our best to solve any problem. We greatly appreciate your 5 STAR POSITIVE FEEDBACK. Please DON’T leave negative feedback without asking for help.
2. Email: We try our best to reply to your emails within 1-2 days, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Hope for your understanding!
3. Problems: Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues. Please email us before leaving any negative feedback or open any dispute on PayPal. We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.
Case of any problems, please believe that good communication can solve any problem! We will give you the best solution.
Negative feedback can not solve any problem, but will make both credit deterioration! Cause a lot of unnecessary trouble.
Please believe that good communication can solve any problem!
