Condition:

Shoes are in good pre-owned condition. Minor creasing at the toe-box. Dirt residue throughout, but can certainly be cleaned. No heel drag. Shoes do not come with an original box. 

Shipping/Handling:

We understand the importance of prompt shipping and delivering your items in a timely manner. We strive to provide a seamless shipping experience for all our customers. Here is the shipping policy:

1. Processing Time: We are committed to shipping your order as quickly as possible. All orders placed Monday through Friday will be processed within 24 hours. However, please note that orders placed on weekends, holidays, or during specified store vacations may experience a slight delay in processing.

2. Shipping Methods: We offer various shipping methods to ensure flexibility and convenience. Generally, our method of transit is USPS priority shipping or USPS First Class (weight permitting) at no additional cost to the buyer. However, you reserve the right to request expedited shipping at their own cost. 

3. Tracking Information: For those items not authenticated by eBay we will provide tracking information once your order is shipped. You can use this tracking number to monitor the progress of your shipment. 

4. Shipping Costs: Shipping is FREE, unless otherwise specified. Some exceptions will be made based on size and desired transit time.

5. International Shipping: We offer international shipping through eBay's International Shipping program. However, please note that international shipments may be subject to customs fees, import duties and taxes imposed by the destination country. These additional charges are the responsibility of the buyer.

6. Shipping Address: Please ensure that you provide us with the correct shipping address during the checkout process. We cannot be held responsible for any delays or issues caused by an inaccurate or incomplete shipping address. If you need to make any changes to your shipping address after placing the order, please contact our customer service team as soon as possible. 

We are committed to providing a smooth and efficient shipping process. If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer service team. We appreciate your business and look forward to serving you!

Return Policy:

Our store is committed to ensuring your complete satisfaction with your purchase. That's why we offer a hassle-free 30-day return policy. If for any reason you are not satisfied with your item, you can return it within 30 days of the purchase date for a full refund.

Here are the details of our return policy:

1. Eligibility: All items are eligible for return within 30 days of the purchase date, provided they are in their original condition, unworn and with all tags (if applicable) and labels intact.

2. Return Process: To initiate a return, simply contact our customer service team within the 30-day period. We will guide you through the return process. Please ensure that the item is securely packaged to prevent any damage during transit.

3. Refund: Once we receive the returned item and inspect its condition (please allow 2-3 bus. days), we will will process your refund, which will be credited back to your original payment method. 

4. Return Shipping: We will cover the return shipping costs for items that are defective and damaged. For all other returns, the shipping cost will be the responsibility of the customer.

5. Exceptions: Please note that any item that shows signs of wear or damage beyond normal use will not be eligible for return.

We strive to make the return process as seamless as possible, ensuring that you have a hassle-free experience. If you have any further questions or concerns regarding our return policy, please don't hesitate to reach out to our customer service team. Your satisfaction is our top priority!

Customer Guarantee:

Organized Commotion is committed to providing our customers with the best shopping experience possible. Our customer guarantee is simple: we want you to have an enjoyable and hassle-free experience from start to finish.

If you have any questions, concerns, or need assistance with anything related to your purchase, please don’t hesitate to reach out to us. We are here to help and will respond to your queries promptly. 

Your satisfaction is our top priority, and we stand behind the quality of our products and the service we provide. Shop with the confidence at Organized Commotion, knowing that we are dedicated to ensuring your complete satisfaction.

Thank you for choosing us as your trusted seller. Happy Shopping!