Our
Terms & Conditions of Sale
Thanks so much to our many reputable and respected buyers
for supporting our eBay business. We value and appreciate your continued
patronage. Buyer feedback is important to the success of our business. We give positive
feedback to our buyers, and we appreciate positive feedback in return as we
strive to provide our customers with excellent service, quality products, fair
pricing and fast shipping.
Due to issues with a few buyers who have abused our
return policy, threatened negative feedback, and who have also abused eBay’s Buyer
Protection Policy which does not allow for buyer’s remorse, purchasing an
incorrect size, change of mind, etc., we have implemented the revised Terms and
Conditions below. Again, these policies allow for added protection for the
reputable buyer and advance warning to those buyers who attempt to use feedback
extortion or other fraudulent activity against our business. Moving forward,
such buyers will be reported to eBay and blocked from further purchase of our
products. Thank you for understanding and adhering to the Terms and Conditions
of Sale as listed below.
Please read all Terms and Conditions pertaining to the sale
of any “A Bag of Mixed Gear” eBay item as stated below. Buyers are responsible
for reading and agreeing to these terms and conditions prior to purchase. By
purchasing this item, you agree to all item Terms and Conditions listed below. Please
contact us via eBay Messaging service before purchase if you have any questions
on the Terms and Conditions or on the item for sale.
Item Quality
& Authenticity: All items are as described and authentic OEM
product. Additional photos are/may be offered to ensure customer satisfaction
and buying confidence. In all cases, if a question exists regarding sizing,
construction, fabrication, etc. please contact us prior to purchase. We are
very knowledgeable about the items we offer for sale. Additionally, we highly
recommend that you consult the manufacturer’s website for additional
information on the product, brand, product integrity, size chart and warranty
procedure. If you cannot find a web address for a product, please contact us
prior to purchase. Unfortunately eBay has eliminated the ability for us to use
a web address in our listing. All items in our store are free of defect unless
otherwise stated in the listing. If an item has a manufacturer’s defect, we
will do our best to represent this defect with a photos(s). Defective items are
offered for sale at a substantial discount. All items are inspected prior to
shipment to be defect-free unless otherwise stated. If we find a defect prior
to shipping, buyer will be contacted and offered a discounted price or the
ability to cancel the sale at full refund. Refunds will be granted promptly
upon sale cancellation by buyer.
Domestic
Return Policy: All returns must be postmarked within 14
days from the day the item shipped. No exceptions. Returns are not offered on
all items and will be stated as such in item description. If items are received
damaged, the buyer must contact the seller via eBay Messaging and provide
photos of defect within 24 hours of receipt of item. Due to the discounts
applied to our product and cost of time out of market, returns are only accepted
for items damaged in shipment or incorrect shipments. Returns are not offered for
purchase of an incorrect size, change of mind or buyer’s remorse. Questions
about the item regarding size, color, fabrication, etc. are to be made prior to
purchase if buyer is unsure regarding any of these variables. Returns must be
requested via eBay Messaging. Once the return is approved by the seller, buyers
are responsible for paying return shipping, and the seller will subtract their
initial shipping fee, including shipping confirmation and packaging costs from
the amount of the purchase price. Once the item is received back in original
packaging, with tags attached and showing no signs of wear to include but not
be limited to: item being stretched out or damaged as a result of attempting to
fit into an undersized item, item having noticeable odor, pet hair, stains,
etc., buyer will be asked to cancel the sale prior to refund. After the buyer
agrees via eBay to cancel the sale, and the cancellation notice is received
from eBay by the seller, then the item price less fees as described above will
be credited back to buyer’s PayPal account.
International
Return Policy: We do not offer returns on international sales
and shipments. No exceptions.
Shipping
General/Other: Items usually ship within one business day
of purchase unless otherwise stated or if purchase falls on a postal holiday or
on a weekend. If seller indicates via their Store Vacation Settings which also
shows on each listing that they are on vacation, then any items purchased while
seller is away will ship out upon seller’s return. Items will ship to eBay or
PayPal confirmed addresses only. Please be sure your eBay and PayPal shipping
addresses are the same as shipment may be facilitated out of either entity.
Combined shipping rates may be requested prior to purchase. Request combined
shipping rates via eBay Messaging service prior to purchase. Our shipping fees
take into account postage, confirmation when applicable, packaging material and
time, and transport to the post office or shipper’s facility. As happens
infrequently, if an item sells out of our physical inventory before we end our
eBay listing for that item, and an eBay purchase is made for that item no
longer in stock, the buyer will be notified to cancel the sale for full refund
and also offered any item in our store for a 10% discount.
Free Domestic
Shipping USA: Items offered to be shipped free of charge
will ship out via USPS First Class Mail in most cases. Decision as to shipping
method is up to seller. All other general shipping rules and return policies apply.
Priority
or Expedited Shipping USA: Expedited Shipping is available. By
selecting Expedited Shipping, buyer agrees to additional shipping fee, terms
and conditions. All general shipping rules and return policies apply.
International
Shipping (Outside USA): We ship world-wide. Items offered for
sale internationally are subject to the following conditions: International sales are final. No returns, no
exceptions. By purchasing this item, the buyer agrees to the shipping cost and
terms of sale. If you are making this purchase as an international buyer, you
agree not to provide negative feedback in regard to item shipping costs or
length of time it takes to receive an item. It is very likely that although the
postal service suggests it will take between 5-10 business days for an
international shipment to arrive, this delivery time can and very likely may be
delayed, particularly if the package is opened for inspection, or if it is
shipped during a busy holiday season, during a postal strike or unforeseen circumstance.
In some cases it can take a month or more for an international item to reach
its destination. The seller will ship out international packages usually within
one business day of purchase as noted above in the Shipping General section.
The seller is not responsible, nor may the buyer hold the seller accountable
for delays in the postal system. International shipments are sent via USPS
International First Class Mail unless the buyer requests, prior to purchase, a
quote for International Priority or International Express Mail. These services
will be significantly higher that USPS First Class Mail International, but may
be tracked. Seller is responsible for packaging and shipping item to buyer, and
providing Customs Claim Form number. For regular International First Class Mail
Shipments, there is no guarantee of delivery. However, the buyer will receive a
Customs Claim Form number in the tracking section of the sale after purchase
for proof of shipment. The seller cannot track International First Class Mail packages
after shipment. Thus, the buyer is accountable and assumes complete
responsibility for using the Customs Claim Form number to track any package not
received or not received in what they deem a timely manner. US and International laws prohibit the seller
from marking merchandise values below item cost or to mark items as a gift. International
shipping fees are as listed unless shipping cost is determined to be significantly
more expensive than shipping cost stated, which may happen on rare occasion due
to unexpected postal rate hikes or excessive weight incurred in secure
packaging. In such a case, we will contact buyer to determine whether they want
to cancel the sale or agree to pay difference in shipping cost. All import
duties, taxes and fees are the sole responsibility of the buyer. Please contact
your local customs office prior to purchase if you have questions about customs
fees.
Payment: We
accept PayPal. Auction items paid for within 24 hours are guaranteed to be
shipped in one business day of payment receipt. Buyers who pay after the
24-hour window are not guaranteed one-day shipping.
Thank you for your continued support of our business. We
appreciate you visiting our store. Please contact us with any questions.
Sincerely, the crew at A Bag of Mixed Gear!