Higher-end orders will require a signature, so please specify an address which you can be available to receive the package and sign for it. Orders generally ship within 1 business days from when payment has cleared. Your tracking number will be emailed to you once shipped.

Go-Luxury does not assess duties for an international orders, furthermore International orders are subject to applicable customs, and import duties and taxes, which are the sole responsibility of you the customer. Please contact your local customs office for details.

We require immediate payment on all orders. We will only ship to a confirmed PayPal address. All duties and taxes are the sole responsibility of the purchaser. Contact your local customs office prior to purchasing for information and an estimate of duties and taxes. We cannot ship as gift or at a false value. All international orders returned to us because the delivery was refused or the duties and or taxes were not paid will be charged a 20% restocking fee.

We always strive to provide its customers with the highest quality of service. We ask that you contact us if there are any imperfections or discrepancies within 24 hours of receipt of the product.

If you are not completely satisfied with the item you have purchased, you may return it within 14 days from the date of purchase. Please note the following conditions apply:

All returned items must be received in original, new condition with their original box and all paperwork intact. Items must be unaltered with the manufacturer tags, serial numbers and protective stickers also intact. Please note that we will not accept any items with scratches, marks, blemishes or if the security tag has been removed, tampered with or altered in any manner.