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Complete checkout before 3:30pm for same day dispatch and next working day delivery! (Monday-Friday)
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Music Matter
OUR PROFESSIONAL PROMISE
We treat each Music Matter customer as an individual. Whether you are buying a single cable or a complete studio, we will always endeavor to offer the most knowledgeable advice on the products we supply. We aim to be the UK's number 1 Music Technology Store and by acting on comments and feedback received from our customers we strive to constantly improve our service.
OUR SHOPPING PROMISE
We are authorised UK main dealers for every brand we list. Our product descriptions are accurate and stock information is updated in real time. You can be confident we will dispatch when promised. If at any point you wish to alter or cancel your order we are happy to accommodate this to ensure an easy, trouble free shopping experience.
OUR SHIPPING PROMISE
Items will be sent on the same working day if your order is confirmed before 3:30pm. Tracking information is provided for all orders via email. Our chosen delivery partners are DPD and FedEx UK who have a 99.7% success rate for next day UK Mainland deliveries.
OUR SERVICE PROMISE
We aim to offer the most efficient support and assistance once you have received your product. If you experience any problems with an item, you can contact us directly and we will be able to arrange service, repair or replacement dependent on the manufacturer's recommendations. We always deal directly with the manufacturer or their chosen service agent to ensure a quick turnaround.
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