Customer Support
We offer FREE STANDARD SHIPPING!
- FREE standard shipping to 48 States. For info on HI, AK or any locations outside the Continental United States please check shipping services and destinations in the shipping details of listing.
We do not ship to PO Box addresses or addresses that have a PO Box in them. All orders purchased with such addresses will be cancelled and refunded.
If an item arrives defective or becomes defective within 30 days of its arrival, you can return it for a replacement or a full refund. If a replacement is requested and we do not have the item in stock, we will give a full refund.
Holiday Shopping Return UPDATE:
For items ordered November 1st - December 31st 2020 we will accept returns until January 31st 2021.
Please contact us for a prepaid return shipping label.
We accept
PayPal
If you have any issues with your order, please reach out to us! Our goal is total customer satisfaction.
Your total satisfaction is our goal! If you have any question or comments please reach out to us!
Just send us a message through eBay and we will get back to you within 24 hours (mon - fri) and usually much sooner!
Thank you for visiting our ebay store!
BURTS BEES GIFT: Give the gift of healthy, glowing skin with our Travel Size Gift Set! Not only do our natural products make the perfect stocking stuffer, but they nourish skin throughout the winter to keep your loved ones glowing on the inside & out. SKIN CARE PRODUCTS: Pamper from head to toe with our giftable set including 6 travel size Burt's Bees favorites: Honey & Grapeseed Oil Hand Cream, Coconut Foot Cream, Lemon Butter Cuticle Cream, Almond & Milk Hand Cream, Hand Salve & Pomegranate Lip Balm. HAND & FOOT CARE: Pamper and moisturize dry, rough, cracked skin with our moisturizing Hand Salve Cuticle Cream and Rich Foot Cream to leave skin feeling restored and soothed. LIP CARE: Bursting with pomegranate oil, antioxidiant rich Vitamin E, and Beeswax hydrate and nourish dry lips with our Pomegrante lip balm to leave lips looking and feeling healthy with a hint of color at the same time. ALL NATURAL: Made with natural ingredients, these Burt's Bees skin care trial products are formulated to condition and hydrate skin all day long. READY TO GIFT: This 6 piece set comes wrapped & ready to gift for your next celebratory occasion. From the Holidays to Easter, Mothers Day, Graduation or Teacher Appreciation, our Tips & Toes Set is the perfect gift to give anytime of year!
Customer Support
All domestic packages are shipped for Free (Unless other shipping method was selected during the checkout)
- We ship within two business days of payment, usually sooner
- Standard FREE shipping takes between 3-5 business days
- Expedited shipping takes between 2-3 business days
- Overnight shipping takes between 1-2 business days
We do not accept P.O. BOXES - PLEASE PROVIDE A PHYSICAL ADDRESS
We Ship Globally using ebay's GSP, the item is sent to a logistic center in KY and shipped from there to the rest of the world.
- International customers are responsible for all duties and taxes
- Contact your local authority for questions related to the amount of duties or taxes you will be responsible for
In the event that you would like to return your purchase, we allow returns that are processed within the defined return date (the return date is to be found in the return policy/shipping and handling section)
Please contact us for a return authorization and the return shipping address. Please contact us for a Return Merchandise Authorization (RMA) number. We advise you to use a reputable carrier service when returning your goods. Please pack all returns appropriately.
- We ship globally Via eBay's global shipping program (GSP). Thus we don't cover returns for items shipped globally. Buyers returning such items will be refunded ONLY for the item's cost and not for the shipping.
- please check the Voltage information and make sure it matches the one in your country. In case it's not stated in the description, do ask us.
PayPal is our preferred method of payments it's the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem.
If you do not have a PayPal account, to get started and buy your first item with us is very easy. Simply click on the 'Buy It Now' button and follow the eBay checkout steps. Select PayPal as the payment method you then will be given the chance to enter your card details in to PayPal's secure checkout in order to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items in the future very easy.
Should there be a problem with payment please do let us know.
Customer satisfaction is very important to us. If you have any problem with your order,please contact us and we will do our best to make you satisfied, please do not leave a negative feedback before we resolve your problem.
We guarantee that your issue will be solved quickly.
As long as you are happy with your purchase of , please leave us a positive feedback.
Your feedback is very important to us it affects our search placement on eBay. We will leave a positive feedback for you in return automatically once we receive your feedback.
If you have any queries, please contact us via ebay. We usually respond within 24 hours on weekdays.
Thank you for visiting our ebay store!
BURTS BEES GIFT: Give the gift of healthy, glowing skin with our Travel Size Gift Set! Not only do our natural products make the perfect stocking stuffer, but they nourish skin throughout the winter to keep your loved ones glowing on the inside & out. SKIN CARE PRODUCTS: Pamper from head to toe with our giftable set including 6 travel size Burt's Bees favorites: Honey & Grapeseed Oil Hand Cream, Coconut Foot Cream, Lemon Butter Cuticle Cream, Almond & Milk Hand Cream, Hand Salve & Pomegranate Lip Balm. HAND & FOOT CARE: Pamper and moisturize dry, rough, cracked skin with our moisturizing Hand Salve Cuticle Cream and Rich Foot Cream to leave skin feeling restored and soothed. LIP CARE: Bursting with pomegranate oil, antioxidiant rich Vitamin E, and Beeswax hydrate and nourish dry lips with our Pomegrante lip balm to leave lips looking and feeling healthy with a hint of color at the same time. ALL NATURAL: Made with natural ingredients, these Burt's Bees skin care trial products are formulated to condition and hydrate skin all day long. READY TO GIFT: This 6 piece set comes wrapped & ready to gift for your next celebratory occasion. From the Holidays to Easter, Mothers Day, Graduation or Teacher Appreciation, our Tips & Toes Set is the perfect gift to give anytime of year!