Customer Support
We offer FREE shipping for all domestic orders (within the US).
We do NOT ship to Alaska/Hawaii, APO/FPO, or US Protectorates.
********INTERNATIONAL ORDERS********
We ship globally through eBay International Shipping Program. The item is shipped to a logistic center in the US and from there, it will be shipped to the rest of the world.
All of our electronic products are designed and rated for use in the United States using 120 volt current. Please make sure it will work in your country before placing your order; otherwise, returns will not be accepted.
We offer 30 day money back guarantee. If you are not satisfied with your purchase, you can return the product for a full refund within 30 days from purchase.
Any product you return must be in the same condition you received and in the original packaging. Please use a reputable shipping carrier and a trackable shipping method.
Please note that buyers are responsible for return postage unless the product has defects or is not as described. In such cases (defects or item not as described), a prepaid return shipping label will be provided. Please do not buy a return label through eBay as it will not be reimbursed.
Immediate payment is required for all orders.
Customer satisfaction is very important to us. If you have any problem with your order, please contact us and we will do our best to resolve the issue.
If you are happy with your purchase, it would be greatly appreciated if you could leave us a positive feedback.
If you have any questions, please contact us through eBay message. We will respond within 24 hours.
Thank you for visiting our ebay store!
✔️Premium Materials :This telescoping extension ladder is crafted from premium aluminum alloy with sturdy and slip-resistant rungs. The aluminum surface is oxidized, making it resistant to water, rust, and corrosion, And its plastic parts are reinforced with nylon fiber to improves load capacity, ensure long service life. ✔️Height & Load-Bearing：The MAX height of this telesteps telescoping ladder is 12.5 ft and MIN is 2.8 ft, adjustable for your desired height. Telescopic ladders have a maximum load of 330lb. Anti-slip and large rubber feet improves stability and safety. It slides down in 0.2s for every step, with independent locking buttons. Tip: Don't put your thumb between folding retractable ladders. ✔️Safe And Portable:Our pull down attic ladder pass EN131 testing to keep you safe. Collapsible ladder can be folded to minimum size, convenient to carry and take up less space. ✔️Multlpurpose Using：This folding ladder has a storage strap that keeps the sections in place and a carry handle at the base. Great for attic, RV, home, building maintenance, repairing roof, installing and repairing street lights, climbing trees ✔️After Sales Service: SDOER foldable roof ladder offers 1 year warranty. If you have any problems, please feel free to contact us at any time.
Customer Support
We offer FREE shipping for all domestic orders (within the US).
**INTERNATIONAL ORDERS**
We ship globally through eBay Global Shipping Program (GSP). The item is shipped to a logistic center in Kentucky and from there, it will be shipped to the rest of the world.
Please check the specifications of the product such as voltage to make sure it will work in your country; otherwise, returns will not be accepted.
We offer 30 day money back guarantee. If you are not satisfied with your purchase, you can return the product for a full refund within 30 days from purchase.
Any product you return must be in the same condition you received and in the original packaging. Please use a reputable shipping carrier and a trackable shipping method.
Please note that buyers are responsible for return postage unless the product has defects or is not as described. In such cases (defects or item not as described), a prepaid return shipping label will be provided. Please do not buy a return label through eBay as it will not be reimbursed.
Immediate payment is required for all orders.
Customer satisfaction is very important to us. If you have any problem with your order, please contact us and we will do our best to resolve the issue.
If you are happy with your purchase, it would be greatly appreciated if you could leave us a positive feedback.
If you have any questions, please contact us through eBay message. We will respond within 24 hours.
Thank you for visiting our ebay store!
✔️Premium Materials :This telescoping extension ladder is crafted from premium aluminum alloy with sturdy and slip-resistant rungs. The aluminum surface is oxidized, making it resistant to water, rust, and corrosion, And its plastic parts are reinforced with nylon fiber to improves load capacity, ensure long service life. ✔️Height & Load-Bearing：The MAX height of this telesteps telescoping ladder is 12.5 ft and MIN is 2.8 ft, adjustable for your desired height. Telescopic ladders have a maximum load of 330lb. Anti-slip and large rubber feet improves stability and safety. It slides down in 0.2s for every step, with independent locking buttons. Tip: Don't put your thumb between folding retractable ladders. ✔️Safe And Portable:Our pull down attic ladder pass EN131 testing to keep you safe. Collapsible ladder can be folded to minimum size, convenient to carry and take up less space. ✔️Multlpurpose Using：This folding ladder has a storage strap that keeps the sections in place and a carry handle at the base. Great for attic, RV, home, building maintenance, repairing roof, installing and repairing street lights, climbing trees ✔️After Sales Service: SDOER foldable roof ladder offers 1 year warranty. If you have any problems, please feel free to contact us at any time.