DO NOT SEND ME OFFERS - WILL BE DISPATCHED IN 3 WORKING DAYS - Fully working (including Touch ID). Screen in very good condition (no scratches), frame in very good condition, back in very good condition. No cracks. Battery health says "89%". No charger. IF YOU'RE BASED IN ZAMBIA AND USING A UK SHIPPING COMPANY MESSAGE ME BEFORE PURCHASE.
I agree to post the item, in the described condition, in 3 working days - you agree to the item being dispatched in 3 working days with the delivery option you chose at checkout. If you don't agree to this , DO NOT MAKE THE PURCHASE - I am getting way too many messages about when items will be dispatched (I have never posted an item late but I cannot do same day, next day delivery, etc - items are pre-packed in a different location and are collected by Royal Mail on certain dates). DO NOT BUY IF YOU ARE NOT HAPPY TO WAIT - DO NOT MESSAGE ME ASKING FOR FASTER DISPATCH, especially when you have not chosen the faster delivery options at checkout. Thanks for reading.
RETURNS:
Please contact me before opening a return request - returns and cancellations are accepted for any reason (even a change of mind) - my account is set to automatically accept return requests but it also automatically charges me for a return label ('Royal Mail Small Parcel' up to 2kg and 45 x 35 x 16cm) which is not always the correct label due to size/weight/value of item (sometimes the label is not eligible for posting and sometimes it charges me too much). I will pay for a Royal Mail return label for you if an item is not as described and can also have the item collected if you like. Due to scams I cannot issue partial-refunds (I can only issue a full refund (or replacement if requested) on return of the item). You may not return a phone in a different condition that it was sold in (do not update the iOS unless you are keeping the phone - this is due to a recent scam that is happening. Please make sure to remove you iCloud, etc before returning.
NOT RECEIVED:
Please contact me before opening an 'Item Not Received' case - these are harming my service metrics (eBay will charge me more in fees, as well as other sanctions) - I have had several 'Item Not Received' cases falsely opened due to people not reading the description and seeing the dispatch times - all of these cases have been found in my favour after proof of delivery was supplied. Contact me first as I will have proof of posting/collection, tracking/ref number, etc (I always have a lot of information available so please contact me first). If an item is lost, you will be refunded by me (there is not need to open a case prematurely).