Customer Support
We offer FREE shipping for all domestic orders (within the US).
We do NOT ship to Alaska/Hawaii, APO/FPO, or US Protectorates.
********INTERNATIONAL ORDERS********
We ship globally through eBay International Shipping Program. The item is shipped to a logistic center in the US and from there, it will be shipped to the rest of the world.
All of our electronic products are designed and rated for use in the United States using 120 volt current. Please make sure it will work in your country before placing your order; otherwise, returns will not be accepted.
We offer 30 day money back guarantee. If you are not satisfied with your purchase, you can return the product for a full refund within 30 days from purchase.
Any product you return must be in the same condition you received and in the original packaging. Please use a reputable shipping carrier and a trackable shipping method.
Please note that buyers are responsible for return postage unless the product has defects or is not as described. In such cases (defects or item not as described), a prepaid return shipping label will be provided. Please do not buy a return label through eBay as it will not be reimbursed.
Immediate payment is required for all orders.
Customer satisfaction is very important to us. If you have any problem with your order, please contact us and we will do our best to resolve the issue.
If you are happy with your purchase, it would be greatly appreciated if you could leave us a positive feedback.
If you have any questions, please contact us through eBay message. We will respond within 24 hours.
Thank you for visiting our ebay store!
【Sturdy & Durable】Made of 304 stainless steel, better load-bearing than 13GA, 14GA or other types of steel or metal. Also has the features of rust resistance, abrasion resistance, fracture resistant and more environmentally friendly. This metal pergola kit can be used for many years without frequent replacement. Screws are also made of stainless steel, which further increases the strength. The black coating of the base surface ensures no problem for year-round outdoor use in any weather. 【Complete Accessories】Our patio pergola kit comes with 20pcs Hexagonal screws for safe fixation. Additionally, there is an extra 4/25" drill bit in the package to better assist in drilling holes. No need to spend extra effort on researching suitable accessories. More convenient and time-saving. 【For 4×4 Wood Post, Actual Inner Size 3.62×3.62"】This outdoor pergola kit is suitable for 4x4 inches (actual size 3.5*3.5 inches) wood post. Application to the joining of wooden parts or wood Beam. NOTE that sanding is required for the wood to fit the deck brackets if your wood is slightly larger.（Wood posts aren’t included） 【Easy to Install】No need to assemble complicated accessories, follow the installation steps,simply connect wood post with 4x4 pergola kit within minutes. We suggest using 4/25" drill bit we provide to drill holes. NOTE that be careful when drill. 【Universal Design】This 4x4 pergola brackets can be installed for outdoor kitchens, outside pergola, patio covering, corner pergolas, gazebo, playhouse, tree houses, log cabin and so on. Our wood pergola kit are particularly adapted to family or garden DY project. Give them a clean and professional look!!!
Customer Support
We offer FREE shipping for all domestic orders (within the US).
**INTERNATIONAL ORDERS**
We ship globally through eBay Global Shipping Program (GSP). The item is shipped to a logistic center in Kentucky and from there, it will be shipped to the rest of the world.
Please check the specifications of the product such as voltage to make sure it will work in your country; otherwise, returns will not be accepted.
We offer 30 day money back guarantee. If you are not satisfied with your purchase, you can return the product for a full refund within 30 days from purchase.
Any product you return must be in the same condition you received and in the original packaging. Please use a reputable shipping carrier and a trackable shipping method.
Please note that buyers are responsible for return postage unless the product has defects or is not as described. In such cases (defects or item not as described), a prepaid return shipping label will be provided. Please do not buy a return label through eBay as it will not be reimbursed.
Immediate payment is required for all orders.
Customer satisfaction is very important to us. If you have any problem with your order, please contact us and we will do our best to resolve the issue.
If you are happy with your purchase, it would be greatly appreciated if you could leave us a positive feedback.
If you have any questions, please contact us through eBay message. We will respond within 24 hours.
Thank you for visiting our ebay store!
【Sturdy & Durable】Made of 304 stainless steel, better load-bearing than 13GA, 14GA or other types of steel or metal. Also has the features of rust resistance, abrasion resistance, fracture resistant and more environmentally friendly. This metal pergola kit can be used for many years without frequent replacement. Screws are also made of stainless steel, which further increases the strength. The black coating of the base surface ensures no problem for year-round outdoor use in any weather. 【Complete Accessories】Our patio pergola kit comes with 20pcs Hexagonal screws for safe fixation. Additionally, there is an extra 4/25" drill bit in the package to better assist in drilling holes. No need to spend extra effort on researching suitable accessories. More convenient and time-saving. 【For 4×4 Wood Post, Actual Inner Size 3.62×3.62"】This outdoor pergola kit is suitable for 4x4 inches (actual size 3.5*3.5 inches) wood post. Application to the joining of wooden parts or wood Beam. NOTE that sanding is required for the wood to fit the deck brackets if your wood is slightly larger.（Wood posts aren’t included） 【Easy to Install】No need to assemble complicated accessories, follow the installation steps,simply connect wood post with 4x4 pergola kit within minutes. We suggest using 4/25" drill bit we provide to drill holes. NOTE that be careful when drill. 【Universal Design】This 4x4 pergola brackets can be installed for outdoor kitchens, outside pergola, patio covering, corner pergolas, gazebo, playhouse, tree houses, log cabin and so on. Our wood pergola kit are particularly adapted to family or garden DY project. Give them a clean and professional look!!!