Customer Support
We offer FREE shipping for all domestic orders (within the US).
We do NOT ship to Alaska/Hawaii, APO/FPO, or US Protectorates.
********INTERNATIONAL ORDERS********
We ship globally through eBay International Shipping Program. The item is shipped to a logistic center in the US and from there, it will be shipped to the rest of the world.
All of our electronic products are designed and rated for use in the United States using 120 volt current. Please make sure it will work in your country before placing your order; otherwise, returns will not be accepted.
In the event that you would like to return your purchase, we allow returns that are processed within the defined return date (the return date is to be found in the return policy/shipping and handling section)
Please contact us for a return authorization and the return shipping address. Please contact us for a Return Merchandise Authorization (RMA) number. We advise you to use a reputable carrier service when returning your goods. Please pack all returns appropriately.
- We ship globally Via eBay's global shipping program (GSP). Thus we don't cover returns for items shipped globally. Buyers returning such items will be refunded ONLY for the item's cost and not for the shipping.
- please check the Voltage information and make sure it matches the one in your country. In case it's not stated in the description, do ask us.
PayPal is our preferred method of payments it's the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem.
If you do not have a PayPal account, to get started and buy your first item with us is very easy. Simply click on the 'Buy It Now' button and follow the eBay checkout steps. Select PayPal as the payment method you then will be given the chance to enter your card details in to PayPal's secure checkout in order to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items in the future very easy.
Should there be a problem with payment please do let us know.
Customer satisfaction is very important to us. If you have any problem with your order,please contact us and we will do our best to make you satisfied, please do not leave a negative feedback before we resolve your problem.
We guarantee that your issue will be solved quickly.
As long as you are happy with your purchase of , please leave us a positive feedback.
Your feedback is very important to us it affects our search placement on eBay. We will leave a positive feedback for you in return automatically once we receive your feedback.
If you have any queries, please contact us via ebay. We usually respond within 24 hours on weekdays.
Thank you for visiting our ebay store!
【Portable & Simple, Yet Reliable】Besides its tool-free installation, it is designed to be quickly put together and taken apart in 3 sections, perfect for storage and travel, so you can take it wherever you go. Its portability and convenience have no impact on its reliability, with weight capacity of 253 lbs, and mighty structure made of sturdy material. The rail is easy to grip, even when wet and slippery. 【Buying Guides】Key points to note before buying: ①The mobile handles have been developed to support natural movement, for example as a stand-up aid. ②Attachment of the grab bars is only possible on flat, non-porous and rigid surfaces (i.e. glazed tile, marble, glass, metal) that are steam-tight, clean, dry, and free from oil/grease. ③If applied onto tiles, in order to make vacuum, please make sure the single tile is larger than 4.8”*4.8”, and that the two suction cups will not touch grout lines. 【Safe-installation Indicator】There is a rocker with a red triangle on it as safe-installation indicator, permanently monitoring its vacuum state and thus its holding strength. If the warning jack rises and the red edge of the rocker becomes visible, the grab handle must be released and newly fastened. It is also recommended to reapply the handle every week no matter if the red edge shows or not. 【Never Rust/Fade】All constructed with rust-resistant material, and finish treated with fine craftmanship, never rust or fade. 【Limited 1 Year Warranty】We are confident in the quality and workmanship of our products and stand by our promise with the industry’s best product warranties. We offer 1 year warranty for our products with any quality issues, please do not hesitate to contact us if there are any concerns or problems. 【One More Tip】Please be kindly reminded that for your safety, no matter if the safety indicator pops out or not, suction cups need to be reset once a week at least for renewing vacuum state. And please ensure that your tiles are glazed.
Customer Support
All domestic packages are shipped for Free (Unless other shipping method was selected during the checkout)
- We ship within two business days of payment, usually sooner
- Standard FREE shipping takes between 3-5 business days
- Expedited shipping takes between 2-3 business days
- Overnight shipping takes between 1-2 business days
We do not accept P.O. BOXES - PLEASE PROVIDE A PHYSICAL ADDRESS
We Ship Globally using ebay's GSP, the item is sent to a logistic center in KY and shipped from there to the rest of the world.
- International customers are responsible for all duties and taxes
- Contact your local authority for questions related to the amount of duties or taxes you will be responsible for
In the event that you would like to return your purchase, we allow returns that are processed within the defined return date (the return date is to be found in the return policy/shipping and handling section)
Please contact us for a return authorization and the return shipping address. Please contact us for a Return Merchandise Authorization (RMA) number. We advise you to use a reputable carrier service when returning your goods. Please pack all returns appropriately.
- We ship globally Via eBay's global shipping program (GSP). Thus we don't cover returns for items shipped globally. Buyers returning such items will be refunded ONLY for the item's cost and not for the shipping.
- please check the Voltage information and make sure it matches the one in your country. In case it's not stated in the description, do ask us.
PayPal is our preferred method of payments it's the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem.
If you do not have a PayPal account, to get started and buy your first item with us is very easy. Simply click on the 'Buy It Now' button and follow the eBay checkout steps. Select PayPal as the payment method you then will be given the chance to enter your card details in to PayPal's secure checkout in order to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items in the future very easy.
Should there be a problem with payment please do let us know.
Customer satisfaction is very important to us. If you have any problem with your order,please contact us and we will do our best to make you satisfied, please do not leave a negative feedback before we resolve your problem.
We guarantee that your issue will be solved quickly.
As long as you are happy with your purchase of , please leave us a positive feedback.
Your feedback is very important to us it affects our search placement on eBay. We will leave a positive feedback for you in return automatically once we receive your feedback.
If you have any queries, please contact us via ebay. We usually respond within 24 hours on weekdays.
Thank you for visiting our ebay store!
【Portable & Simple, Yet Reliable】Besides its tool-free installation, it is designed to be quickly put together and taken apart in 3 sections, perfect for storage and travel, so you can take it wherever you go. Its portability and convenience have no impact on its reliability, with weight capacity of 253 lbs, and mighty structure made of sturdy material. The rail is easy to grip, even when wet and slippery. 【Buying Guides】Key points to note before buying: ①The mobile handles have been developed to support natural movement, for example as a stand-up aid. ②Attachment of the grab bars is only possible on flat, non-porous and rigid surfaces (i.e. glazed tile, marble, glass, metal) that are steam-tight, clean, dry, and free from oil/grease. ③If applied onto tiles, in order to make vacuum, please make sure the single tile is larger than 4.8”*4.8”, and that the two suction cups will not touch grout lines. 【Safe-installation Indicator】There is a rocker with a red triangle on it as safe-installation indicator, permanently monitoring its vacuum state and thus its holding strength. If the warning jack rises and the red edge of the rocker becomes visible, the grab handle must be released and newly fastened. It is also recommended to reapply the handle every week no matter if the red edge shows or not. 【Never Rust/Fade】All constructed with rust-resistant material, and finish treated with fine craftmanship, never rust or fade. 【Limited 1 Year Warranty】We are confident in the quality and workmanship of our products and stand by our promise with the industry’s best product warranties. We offer 1 year warranty for our products with any quality issues, please do not hesitate to contact us if there are any concerns or problems. 【One More Tip】Please be kindly reminded that for your safety, no matter if the safety indicator pops out or not, suction cups need to be reset once a week at least for renewing vacuum state. And please ensure that your tiles are glazed.