Payment
Shipping
We accept payment by any of the following methods:
Please pay as soon as possible after winning an auction, as that will allow us to post your item to you sooner!
Your order will be dispatched within 1 working day of receiving payment (Monday-Friday). You will receive a tracking link so you can track your item coming out to you.
Pagnian Imports Pty Ltd is an Australian owned and operated company since 2009 with thousands of customers around Australia from home users to professional race teams, venues, commercial clients and even the Australian Defence Force.
We are proud to have great relationships with leading simulation brands such as Next Level Racing, Thrustmaster, Fanatec, Buttkicker and more. Our expert simulation team can help you with all your needs with dedicated sales hotline, support and fast dispatch to ensure you enjoy your purchase as soon as possible.
If you have any questions at all please send us a message or call us on our dedicated sales hotline, we look forward to helping you get setup with a simulation setup that you will enjoy for many years to come!
About Us
Returns
CAN I RETURN AN UNOPENED PRODUCT?
You can return an unopened product within 7 business days for a full refund excluding shipping and transaction costs. Return freight charges are the customer’s responsibility and a 15% restocking fee will apply.
CAN I CHANGE MY MIND?
As long as the product has been unopened and returned as received. Refund is excluding all shipping and transaction costs. Unfortunately we cannot accept returns on opened items as we are unable to resell them as new products. Please note a 15% restocking and processsing fee will apply to change of mind orders that have been placed.
If you have any questions or wish to return an item, please contact us via eBay before raising a dispute as we are more than happy to help.
Payment
We accept payment by any of the following methods:
Please pay as soon as possible after winning an auction, as that will allow us to post your item to you sooner!
Shipping
Your order will be dispatched within 1 working day of receiving payment (Monday-Friday). You will receive a tracking link so you can track your item coming out to you.
About Us
Pagnian Imports Pty Ltd is an Australian owned and operated company since 2009 with thousands of customers around Australia from home users to professional race teams, venues, commercial clients and even the Australian Defence Force.
We are proud to have great relationships with leading simulation brands such as Next Level Racing, Thrustmaster, Fanatec, Buttkicker and more. Our expert simulation team can help you with all your needs with dedicated sales hotline, support and fast dispatch to ensure you enjoy your purchase as soon as possible.
If you have any questions at all please send us a message or call us on our dedicated sales hotline, we look forward to helping you get setup with a simulation setup that you will enjoy for many years to come!
Returns
CAN I RETURN AN UNOPENED PRODUCT?
You can return an unopened product within 7 business days for a full refund excluding shipping and transaction costs. Return freight charges are the customer’s responsibility and a 15% restocking fee will apply.
CAN I CHANGE MY MIND?
As long as the product has been unopened and returned as received. Refund is excluding all shipping and transaction costs. Unfortunately we cannot accept returns on opened items as we are unable to resell them as new products. Please note a 15% restocking and processsing fee will apply to change of mind orders that have been placed.
If you have any questions or wish to return an item, please contact us via eBay before raising a dispute as we are more than happy to help.