Wedef Online
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1. We accept PayPal only. 2. Credit card payment can be accepted through PayPal. 3. If you pay by e-check, we will ship it out after the e-check is clear. 4. Please make sure the address in your paypal is correct. We will ship to paypal address. 5. Welcome "Combined Shipping" ! Please send us a message if you need to combine the invoice.
1. We ship Worldwide and Paypal address ONLY 2. All the orders will be shipped by International Air Mail (Hong Kong Post). 3. Most order will be shipped out within 2 business days after payment. 4. We will mark the package as "Gift". 5. We are sorry that we will not responsible for customs fee VAT or any extra taxes involved.
** To AU, Canada, japan, European Customers- If you need a tracking no., Please choose "Standard international shipping" (+US2.50). We will upgrade it to "registered mail service" with a tracking no.**
1. We will do our best to ensure your satisfaction. If you are not happy with the product you purchased, you can return and get refund or exchange with other product. However, shipping costs are at buyer's expenses. We will proceed return or exchange process after receiving the product.
2. Your positive feedback is very important to us. Please leave your positive feedback to us after receiving the products. If you are unhappy with our product or service, please contact us before resorting to negative or neutral feedback or Low DSR. We will solve the problem with you and ensure your satisfaction.
1. Contact us if you have any question.
2. Our customer service staffs will answer your question within 24 hours (Exclude Sat and Sun).
3. We only can speak English, Chinese and Japanese. If we receive your message in other languages, we will use Google translate to try to get your meaning. However, we will just ONLY reply you in English. **
4. You can contact us by the below channels.
- Contact us through eBay Contact Seller (Recommend) - E-mail us - Phone Call to us Copyright of Wedef Online. All rights reserved. |
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