Business Hours: 8-5pm CST Monday-Friday 

A 5-Star positive feedback is important to grow our business. We do everything in our power to get it right the first time, but we’re not perfect. Please contact us before leaving a negative feedback. We will work with you to fix any issues.

PLEASE NOTE: Listings are created by our automated listing software based on inventory data. Our staff do their best to make sure inventory data (ex. price, quantity, photo,etc) are accurate, but they're not perfect. So occasionally, we reserve the right to cancel listings early or issue refunds because the inventory data was inaccurate. We also reserve the right to re-list an item after three days of non-payment. 

Your business is very important to us.  We do our best to keep our prices extremely low. In order to do so, shipping charges for returns & exchanges are the customer's responsibility unless an item was incorrectly shipped. We will gladly accept returns & exchanges for each item within the defined return days of the original ship date. 

We photoed and described the item as clear and accurate as possible, regarding material, size, and appearance. We only sell items that we tested and evaluated, with material at an affordable price with free shipping. Please check  size carefully before you order and constrain yourself from abusing our free return policy since shipping nowadays is very costly. 

We do block scammers, defamers, or bad-faith oriented buyers to better serve honest customers.

Return Guidelines & Requirements:

1) Item must be returned within the defined return days of the original ship date.

2) Item must be unused, undamaged, and returned in its original condition with all tags/packaging/boxes to qualify for free return. Items with heavy odor such as smoke, fragrance, food, hair, etc will be refused and sent back.

3) For other returns, refunds will be based on purchase price only minus all shipping & handling costs. On returns with free shipping to the customer, the refunded amount will be the purchase price minus all shipping & handling costs.

4) Except for qualified free return, a full refund minus all shipping & handling costs will be issued after receipt of the returned item.