Sizing Information
Please kindly be advised that our sizes refer to the detailed size chart provided, rather than the actual physical size of the dog. We would like to encourage our customers to take accurate measurements before making their size selection. Sizes may vary from one manufacturer to another - this will ensure your pet has a comfortable and accurate fit.
If you would like us to help you with your selection, please get in touch!
Shipping, Refunds and Exchanges
It's OKAY... We deliver worldwide!
At RichPaw we take great pride in ensuring your purchase is packaged securely and promptly dispatched, after passing a thorough quality control check along the way.
We have partnered with reputable delivery providers such as Royal Mail and UKMail.
We aim to have all orders placed before 4pm dispatched the very same day!
Please see the 'Postage and Payments' tab for specific postal charges for this item.
Changed your mind? No problem!
Under the Consumer Protection (Distance Selling) Regulations 2000, we will happily refund/exchange any item if you change your mind within 7 days of the day on which the item was delivered. Providing the item is returned in its unused and unopened condition, fit to be resold, you will receive a full refund, or exchange, plus any delivery charges paid at the time of purchase.
The cost of returning the item to RichPaw HQ is at the sole expense of the buyer and will not be reimbursed.
If you would like to return your purchase for a refund/exchange, please kindly contact us in advance so that we can advise you of the correct protocol. Thank you!