- We accept PayPal and the following payment types: MasterCard, Visa, America Express, Discover and e-check.
- Please
note that a CA sales tax will be applied to all orders shipped within
the state of California. Sales tax will be calculated at checkout.
SHIPPING
- All
items are shipped from California. Items are typically shipped either
the same business day or the next business day of receiving cleared
payment.
- Item can only be shipped to PayPal confirmed address. Please verify your shipping address carefully when placing the order.
- For
domestic orders, UPS and USPS shipments of high value will require a
signature for delivery in order to protect our customers from fraud and
theft.
- Once your items are ready to leave our facility, a shipping confirmation will be sent to you by email.
- Rush orders are welcome. Please contact us for availability through eBay messaging service.
RETURN POLICY
- We
will accept return within 30 days following receipt of an item and only
if the item is defective or new, unused condition. To process a return,
please contact us for the RMA number and return instruction prior to
any return. We will not accept return without a RMA number.
- The returned item should be carefully packed and shipped via traceable means.
- For
return due to defect, please provide us photos of the defective item
first. After we exam the photos, we will decide either to refund you
immediately or provide you a RMA number to return the item.
- For item that is returned as non-seller error or as "new/unused"
condition, it is the buyer’s responsibility to pay for shipping and
return the item in the original condition they received it. In addition,
we will charge 15% of restocking fee plus shipping cost (ex: if the
item is free shipping, we will deduct our shipping cost from the
original selling price when we process refund to you).
- Please note: item must be returned to our warehouse within 10 days of the date that your RMA number is assigned.
- Once
returned item is received, we will issue a refund within 5 business
days. We will provide replacement orders if inventory is available and
only upon request.
- We are not responsible for any losses in the mail while returning returned merchandise.
Important Note for International Buyers:
Customs,
import duties, taxes and other charges are not included in the item
price or shipping cost. These charges are the buyer's responsibility.
Under federal law, we cannot declare items at a lesser value or as
“gift”. Please contact your local customs office for details.
CONTACT
Should you have any questions, please kindly contact us through eBay messaging service.