Payment
We only accept PayPal(Please contact us if any problems with these)
Please Payment within 72 hours after place order.
Shipping
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48 Hours Dispatch Delivery
We ship to worldwide, except China, Taiwan, Hongkong.
Your order will be processed and dispatched within 72 hours after receiving payment.
We ship out the packaets via China Post Air Mail will reach there
around 15-45 Work Days. Please contact me if the parcel is not
delivered on time.
We provide faster delivery like EMS or DHL, will spend around 7 days normally, please CONTACT me if you need it!
Unwanted
or Unsuitable Items:If you are unhappy with the items you got, you may
return the products within 30 days of delivery for a refund, but buyer
are responsible for the cost of returning.
Damaged or Error Items:After shipping through half of the planet, in
the unlikely event that you receive an item which proves to be faulty
or damaged, we are happy to help, please contact us for replacement or
refund.
Terms of Sale
Q:How long will it take to answer my email?
A:We aim to respond to all emails within 24 hours of receipt (please
allow a little longer if you email us over the weekend.) if you do not
get response after 48 hours, please kindly resend it.
Q:Are your items also available with Buy It Now format?
A:I do not want to wait.Normally, all my auction listings also have BUY
IT NOW listing, you can find the product ID in description area then
search it within my store, if you can not find it, contact me.
Q:Are there any dangerous metals in your metal charms findings?
A:All my metal products are LEAD FREE.
Q: It's been over almost a month and my order's not been delivered. What should I do?
A:Please contact us for solution, and we will be happy to help you.
About Us
Strict quality Control:
we had check all products before shipping from our warehouse,each
procedure of the quality control reveal the QC team meticulous
nature,no matter our purchasing channel or the delivery procedures.
Professional Customer Service:
if you have any question,please feel free contact us by
email,contact form,we will reply all email within 24 hours.every
customer question,will got Professional Customer Service.
30 Days Money Back guarantee:
We operate a "no-quibbles" guarantee, which means that if for any
reason you are unhappy with your purchase, simply return it to us in
its original condition within 30 days from date of delivery. We will
issue a full refund for the price you paid for the item.
Contact Us
we
are kind and honest ebayer. we hope each customers will enjoy their
shopping from my ebay store . we will go through our feedback file in a
regular period, and will leave positive feedback for all of our kind
customers.
If you are happy with the purchases here, 5 stars rating positives
would be appreciated. and if you have any questions regarding the
transaction, please feel free to contact me by email before you leave
any feedbacks. Thank you.
Email sent through eBay's "Ask seller a question" link or eBay "My
Messages" have the option to hide your email address. If we do not
have your email address, we will not be able to respond.
THANKS FOR YOUR PURCHASE WITH Tibetara(tm)