We want you to be 100% happy with your order. When you receive your order, with the correct part and free from damage please do take a moment to leave us positive feedback at eBay. If you are not satisfied, please let us know before leaving feedback! Send us a message through eBay or check us out at AcepStyling.com!
Know that your positive feedback and 5 star rating on eBay to us is appreciated, vital and very valuable to the continued success of our business. eBay recently added a lot of importance to the five star rating system for sellers and neutral feedback is almost as harmful as negative feedback, which is permanent.
Here are eBay's four criteria and the "Five Star Standard" to which we strive for:
Thank you for your business and we are happy to serve you as our valued customer! If you have any questions or concerns, please send us a message or find us at AcepStyling.com before leaving feedback.
CUSTOMERS RESPONSIBILITY:
There is no money back or exchange if the vehicle has been in any past collision and the part does not fit correctly. If the item is altered in any way, cut, shaved, sanded, or painted by anyone other than the manufacturer ACEP Styling, we assume no responsibility to the item or customer Installation instructions included | Professional installation highly recommended | Product intended for off-road use If you have any question or need customer service. We assume no responsibility of automotive laws required by the state, all items are for off road or show use only.
RETURN POLICY:
You may return most new, unopened items within 14 days of receiving the item for a full refund. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, simply login to your account, view the order using the complete orders link under the my account menu and click return item(s) button. we'll notify you via e-mail of your refund once we've received processed returned item.
•All return requests must be submitted through your eBay account.
•Buyers pay for return shipping fee.
•Items to be returned must be in resalable condition.
•All returns are for refund ONLY. No exchange accepted.
SHIPPING INFORMATION:
•VERY IMPORTANT: Double check shipping address. We are not responsible for incorrect or undeliverable addresses an automatic return fees are buyer responsibility.
•Shipping to PR, HI, AK, and Military addresses will be charged the same as shipping to Canada. GU, VI, SPAIN will be charged the same as international shipping rate.
•Acepstyling does NOT ship to any PO Box addresses for product, due to buyer and business security purposes. Acepstyling will only do address changes if verified by PayPal or Ebay.
• All orders over $100 will automatically come with signature confirmation, if the buyer is not home the shipping company will not drop the item at any buyer door step unless the buyer signature is provided. This is for customer, and item security purposes. Here at Acepstyling we take customer security and service very serious.
•International buyers are responsible for all customs duties, taxes, and other applicable fees incurred by the country's customs/border regulations. ACEP STYLING will never ship to International PO Box Addresses. ACEP STYLING will never ship to PO Boxes or residential addresses were packages exceed max weight of 150 pounds as per shipping company policies. Please make sure the international RESIDENTIAL address is approved by PayPal and Ebay, if not approved by PayPal or Ebay ACEP STYLING reserve the right to cancel the buyers order. Please contact customs for more information.
• Understand that once orders are shipped, we cannot control the transit times thereafter. Most orders will ship via USPS First Class/Priority Mail or FedEx/UPS or the best suitable carrier for the specific size of the product.
We are not responsible for any changes to address after item has been shipped.
Terms & Conditions:
•For emissions related items, please check with your local jurisdiction for emission specific requirements before purchasing.
•All items do not come with installation instruction unless otherwise specified.
•If item is questionable, please consult your local professional/mechanic before making purchase.