IF YOU BUY THIS ITEM AND IT HAS NOT ARRIVED WITHIN THE ESTIMATED TIME FRAME SHOWN ON LISTING PLEASE EMAIL US FIRST SO WE ACTUALLY KNOW IT HAS NOT ARRIVED AND SECONDLY WE CAN THEN LOOK UP TRACKING INFORMATION ON IT AND SEND IT TO YOU AS WELL SO BETWEEN US WE CAN SORT OUT WHAT HAS HAPPENED

WHEN WE HAVE POSTED AN ITEM IT IS TOTALLY OUT OF OUR CONTROL AND IN THE HANDS OF OTHER DELIVERY COMPANIES. WE FEEL IT VERY UNFAIR THAT THE FIRST WE HEAR THAT AN ITEM HAS NOT ARRIVED IS WITH A NEGATIVE FEEDBACK COMMENT LEFT ON EBAY WHEN WE HAVE BEEN GIVEN NO OPPORTUNITY TO TRY AND SORT THE ISSUE OUT FIRST

THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING IN THIS MATTER

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EBAY POSTAGE PRICE OPTIONS

POSTAGE WITHIN UK IS FREE

COURIER - WILL NORMALLY DELIVER WITHIN 5 DAYS

COMPENSATION - THIS ITEM IS COVERED UP TO £50 FOR LOSS

INTERNATIONAL POSTAGE PRICES:

IF YOU PURCHASE MORE THAN ONE ITEM AND WANT US TO TRY AND SAVE YOU MONEY BY COMBINING ITEMS IN ONE PARCEL THEN PLEASE DO NOT PAY UNTIL WE SEND YOU THE  COMBINED INVOICE WITH THE REDUCED POSTAGE CHARGE

Worldwide postage using International Signed For Service is £9.50GBP which includes all packaging costs

Europe postage using International Signed For Service is £8.50GBP which includes all packaging costs

PLEASE NOTE THE ROYAL MAIL HAVE ESTIMATED THE DELIVERY TIMES FOR INTERNATIONAL PARCELS TO APPROX 10 DAYS

 IF YOU SPECIFICALLY REQUIRE THE TRACKING CODE FOR PARCEL WE WILL SEND IT ON REQUEST

 IF AN ITEM HAS NOT ARRIVED PLEASE E-MAIL AND WE WILL OF COURSE SEND TRACKING CODE AND HELP IN ANY WAY WE CAN.

ADDITIONAL RETURNS INFORMATION

 IF AN ITEM IS RECEIVED BY THE BUYER AND IS NOT DESCRIBED AS WE LISTED ON EBAY AND THE BUYER OPENS A FRIENDLY DIALOGUE WITH US EXPLAINING THIS AND IT IS DETERMINED AND AGREED BY BOTH SELLER AND BUYER THAT THE ITEM SHOULD BE RETURNED WE WILL THEN UNDER THESE CIRCUMSTANCES PAY THE POSTAGE FOR THE ITEM TO BE RETURNED. ALL WE ASK FROM BUYERS IS TRUST, HONESTY AND GOOD COMMUNICATION IF THIS IS GIVEN THEN WE AS SELLERS IF A MISTAKE HAS BEEN MADE WILL DO EVERYTHING WE CAN TO PUT IT RIGHT, WE PRIDE OURSELVES ON THIS AND OUR FEEDBACK REFLECTS THIS. IF AN ITEM IS RETURNED FOR REASONS OF CHANGE OF MIND OR JUST NO LONGER WANTS IT A REFUND WILL NOT BE GIVEN IF THE ITEM/S ARE NOT RETURNED IN THE SAME CONDITION AS WE LISTED IT/THEM ON EBAY