UK DELIVERIES

• We aim to dispatch all orders received by 4pm on the same day, orders received after this point will be sent out the next working day. In the run up to Halloween due to the volume of orders being placed it may not always be possible to dispatch as quickly as we would like. All orders however will be sent out a maximum of 2 working days after they are placed.
• Special Delivery orders must be received by 3 pm and upon delivery they will require a signature, please therefore ensure someone is available at the delivery address to sign for the parcel. Unfortunately special delivery orders cannot be left in a safe place as a signature is required.

INTERNATIONAL DELIVERIES

• All International Orders are sent via Airmail
• If you require a signed for express service, please contact us for a price.
• Please allow 7-21 working days for delivery from the date you receive your order dispatch confirmation email.. This delivery timeframe is an estimate and delivery could take longer, depending on local postal services and customs.

Returns

We want you to be totally satisfied with your purchase. If for any reason you are not happy with this item, please contact us to let us know. If necessary, you'll be able to return it within 14 days of receipt in unopened, resalable condition for a full refund. Regrettably, we are unable to refund the cost of returning the item unless it is incorrect or faulty. This does not affect your statutory rights.

Payments

To enable us to manage our stock levels and get your order to you as quickly as possible, payment is required at the time of purchase. Your item will be reserved for you and your order confirmed only when payment is received. Items may remain available for others to purchase until this time.