UK DELIVERY & SHIPPING
Orders are shipped daily - Mon-Fri with a 3pm deadline
Free standard shipping - First Class Signed For on all UK orders - tracked*, estimated 1-4 days.
Next Working Day Guaranteed: Guaranteed & tracked*. - note, orders made on Friday will be delivered on Monday.
Please select the correct postage for the specific service you require need. We cannot be held responsible for late/delayed orders on this basis.
*delivery times may vary especially during peak periods. If unsure please check/contact us before committing to purchase.

We accept complimentary returns within 14 days of receipt.
When you first receive a hair order please check it to ensure you are satisfied, protecting the wig from any odour transfers and avoid over brushing/combing until you are sure you wish to commit to purchase.If you are not entirely satisfied with your order, please return it by logging into your Ebay account and selecting ‘Return an item’. You’ll see options to indicate your reason for returning; we can offer an exchange, refund or credit in accordance with our terms of purchase. We will refund the postage In the unlikely event that the item is defective or it is not as described in the listing, otherwise the return will be at the customer’s expense.

Return orders in their original packaging with all paperwork by secured registered mail to Afrodite LW&E, Unit 24 Battersea Business Centre 99-109 Lavender Hill, London SW11 5QL. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If all is in order, then your refund will be processed within 2 working days. Refunds will be given in the same order payment was received.

WHEN DOES THIS POLICY NOT APPLY?
Returns that have been tampered/altered / used and are no longer in mint condition as supplied.

CONTACT US

Please contact us with any queries or concerns. All enquires are answered the same day.
Tel: 0207 223 0003
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