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Shipping time:
Attention: please kindly contact me firstly if you haven’t received my parcel in the above shipping time before opening a case or leaving a negative or neutral feedback or even leave 3 stars or less stars on shipping criteria to me, resending or refund will be offered to compensate you.
1. Q: Which shipping method you offer? How long it will take?
A: The default shipping method to United States is E-Packet which take about 10-15 business days in transit; To other countries, it is airmail which will take about 15-30 business days.
- 2. Q: Can I choose Express Shipping service? What is the charge?
A: Yes, you can. Please kindly contact me for Express Delivery (such as DHL/ EMS/ Fedex), which will take about 5-7 business days, the additional cost is about 10-12 USD, the general cost depends on the total weight of your parcel.
- 3. Q: How do I know whether you have shipped my items or not?
A: Normally Package handling takes 1-2 business day at my warehouse, I will marked it as shipped online and send a notification to your eBay registered email address after the parcel sent out. Be sure to check your email in-box (include SPAM folder).
- 4. Q: Can I track my parcel online?
A: It can be tracked online if the parcel was sent out via Express Delivery or E-packet. For airmail parcel, it can not, But do not worry, normally you will receive your parcel smoothly within 15-30 business days.
- 5. Q: If I do not receive parcel within stated shipping time, what should I do?
- A: please contact me, I will look into this and resolve for you soon!