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Payment and shipping
We ship globally via the eBay Global Shipping Program (GSP).
We only ship to the delivery address entered on your eBay account.
Items are dispatched within 48 hours of sale (except public holidays and Sundays).
Feedback
Customer satisfaction is of paramount importance to us and we strive to attain a high standard of excellence. Therefore, feedback is very important to us. We request that you contact us before leaving neutral or negative feedback in order that we can satisfactorily address any concerns you may have.
Returns
We offer a no quibble 30-day money back guarantee on all our items (buyer pays return shipping). All we ask is that items are returned in the same condition as you received them.
If an item arrives damaged or incomplete in any way, please let us know within 14 working days so that we can help.
All returns should include a note letting us know who has returned the item. The note should clearly state
1. Your name
2. Your eBay ID
3. eBay item number
4. When you purchased the item
5. The problem with the item
We will refund your PayPal account as soon as we receive the returned item.
Contact
We are happy to answer any questions, please use eBay messaging.