Smart Marketing Group After Sales Service Network

SMG provides all of its customers with end to end solutions, providing after sales service and warranty back up across Australia and New Zealand. SMG has a strong after sales support network of 176 service agents and growing. This service assists consumers with technical problems or faults they encounter in which the problem is diagnosed and repaired during the warranty period. Our customer service team located in Mt. Waverley Victoria provides over the phone assistance for technical questions while coordinating any warranty claims and spare parts.

Stanley is a leading global manufacturer of hand tools, power tools and related accessories, and a flagship brand of the wider Stanley Black and Decker Corporation. Ever since its inception in 1843 Stanley has been committed to providing professionals across the globe with products which are smart, tough, pioneering and up to the task. As custodians of these iconic brands, SMG works with the Stanley Global Team to develop and bring to market ranges that specifically suit the Australian and New Zealand conditions. 

Smart Marketing Group is responsible for managing the Stanley and Stanley Fatmax licenses in Australia and New Zealand across Petrol Power Garden, Air Tools and Compressors, Cartage and both Petrol and Electric Pressure Washer categories