About Us

Welcome to our eBay Shop.

Conka (a trading company of PDotWolf Ltd) is a small family
run business with over 60 years experience in the horticultural industry with 3 generations still working within
the business on a day to day basis.
We supply a diverse range of products from dog fencing, tool storage, professional gardening tools, gardening products and lots more. 
At Conka we pride ourselves on delivering high quality
products and a high quality service at an affordable price.

Payment

Shipping

All orders from Conka are dispatched within 1-2 working days dependant upon the type of product. Majority of orders are sent on a 24/48 hour service. 

Terms

Returns

We are sure you will love your new Conka product but if for any reason you feel you need to send it back please do so within 30 days and we will be happy to refund the money. 
Our returns address is -
CONKA, Unit 28 Churchill Way, Lomeshaye Industrial Estate, Nelson, BB9 6RT
Return Postage and packaging costs are to be paid by yourself, however if the product is faulty please get in touch with our lovely customer service team who will be happy to organise a return for you where we will cover the cost of postage.
Please package all returns items in their original packaging and return in the same condition that you received it. Upon receiving your item, the item will be inspected, this can take up to 5 working days.  We advise that you include your receipt or proof of purchase to ensure a refund is processed quickly. 
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item so we can rectify this immediately. We can be contacted by telephone 01282 792926 or by email info@conkauk.co.uk 
Exceptions / non-returnable items
Certain types of items cannot be returned such as specially manufactured items. Please get in touch if you have questions or concerns about your item. 
Refunds
Once you item has been received and inspected we will refund your order by your original payment method. We aim to do this within 5 working days. It is to note, once the refund has been processed it may take 3-5 working days for the bank to refund your money to your account.