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See our store policy for shipping, payment and return policies.
Accepted Payment Methods:
Save More on BBQ and Fireplace accepts payments via PayPal, Visa, MasterCard, American Express, and Discover.
Order Processing Time:
We typically take up to 2 business days to process your order.
Warranties:
Any manufacturer warranty, if included, will be honored by the manufacturer only. Please contact the manufacturer for repair/replacement of these items. A free copy of the written warranty can be obtained upon written request. All written requests should be emailed.
Restocking Fee:
No restocking fee will be applied to all returns processed for a refund. Shipping charges are non-refundable.
Feedback Policy:
Your satisfaction is important to us. If you have questions regarding your order, or if you feel that you have a problem with your order, please contact us for a resolution before leaving feedback. We appreciate the opportunity to have a fair transaction. When you leave us a positive feedback, we will automatically leave a positive feedback for you.
International Customers:
Some tariffs and taxes may be collected by the carrier. Shipping delays may occur due to customs.