1. Our normal business hour is Monday to Friday 9:00 AM to 6:00 PM Hong Kong time GMT+8. All messages and orders will NOT be processed at weekend and holidays.
2. Please remember to email us via your bided item or with the eBay item number (via eBay) in order to help us to response you promptly.
3. We care about our valued customers and understand the concerns and frustrations you might have, and will try our best to resolve the issues. We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply. Thanks in advance for your patience.