Stanley S804-344
Decorative 18" Satin/white Hook Rail Coat Rack Utility/Storage 4 Flared
Top Hooks + 9" Combo. 18", Hookrail, Satin Nickel Hooks On White Rail,
Suitable For Coats, Hats, Garments & Bags, For Wall Or Door Mount,
Includes Mounting Wood Screws & Anchors, Basic, Traditional Design
Suits Any Decor, 9", Satin Nickel Keyrail, Hooks On White Rail, Suitable
For Coats, Hats, Garments & Bags, Creative Uses Include Pet Leashes
& Jewelry, For Wall Or Door Mount, Includes Mounting Wood Screws
& Anchors, Basic, Traditional Design Suits Any Decor. Combo.
Features
- 4 Hooks
- Includes Mounting Wood Screws & Anchors
- Decorative Satin Nickel Hooks On White Rail
- Traditional Design Suits Any Decor
Returns At GIA Hardware, we are committed to
providing our customers with the best possible on-line shopping
experience. This includes a commitment to excellent customer service,
even after the products have been delivered. If for any reason you are
unsatisfied with a product ordered from GIA Hardware, we will gladly
assist you with your return options. All return requests must be
submitted within 30 days of shipment.
**NO
RETURNS OR EXCHANGES WILL BE HONORED ON SPECIAL ORDERS, LARGE QUANTITY
ORDERS, BACK ORDERS, CUSTOM ORDERS, OR KEYED ALIKE/RE-KEYED ORDERS.**
To Return Merchandise
To return an item, complete the following steps:
- Send us an message
to request a Return Merchandise Authorization number (RMA#). Be sure
to include your name, date of purchase, and original order number in the
request. Omitting any information will only delay resolving your issue,
so please double check your email for completeness before sending it to
us. All returns must have an RMA number, or they will not be processed.
GIA Hardware is not responsible for items returned without an RMA#. If
you are requesting a refund, you must send your product back with an
RMA# issued by GIA Hardware.
- Re-package the item(s) securely with proper inner packaging in a
strong corrugated box, affix the shipping label with our return address,
and write the RMA# clearly on the shipping label only. DO NOT WRITE or
mark the RMA# on the product itself or the product's packaging or box.
- Make sure you receive a tracking number for the package, and email
the tracking number to us. You may want to consider insuring the package
against loss or damage. GIA Hardware cannot be held liable for any loss
or damage to return shipments. We strongly encourage you to use UPS
(insured) or FedEx (insured) to send your merchandise back to us.
- You MUST ship your item within 7 (seven) days from the issue date of the RMA.
Please note the following when returning an item:
- The original shipping charge will not be refunded.
- All returned products will be subject to a 25% restocking fee.
- Returned products must be in original condition including all
packaging materials, inserts, manuals, warranty cards (without any
writing) and all accessories and sealed (in the original retail
packaging) otherwise a refund will not be issued.
- Oversize items, such as patio furniture, are subject to a minimum
$25 restocking fee, or 25% of the product cost, whichever is greater.
- Items which require installation cannot be returned after they have been installed, or a refund will not be issued.
- Special order merchandise, may not be returned.
- All cabinet hardware, door hardware, and plumbing fixtures will be
subject to a 25% re-stocking fee. In addition, a large quantity order of
any product will be subject to a 25% re-stocking fee.
- GIA Hardware will not accept returns on products that have been
used. If an item has been used and is returned to us, no refund will be
issued.
- Refused Shipment: Will be subject to a 50% restocking fee. A
partial refund minus the original shipping charge, and the return
shipping charge, will only be issued once our warehouse receives the
item. Our warehouses are not set-up to receive refused shipments. All
returned merchandise will be sent to a central location for proper
processing. If you want a refund, you must have an RMA# and follow the
guidelines outlined above.
- If the information above does not answer your question, please message our customer service department.
Refunds
If
the return item is in new, fully saleable condition, we will be happy
to issue a refund for the product, minus a 25% restocking fee and the
original shipping charges. The original shipping cost will be refunded
if we made a mistake on your order or if the product got damaged while
in transit to you.
Damaged Items
If product is damaged in transit, please contact us within 5 business days of receiving the item.
Defective Items
Defective
merchandise must be claimed within 30 days of receipt of your order.
Items that have a manufacturer's warranty will be referred to the
Product Manufacturer. Items with no stated Manufacturer's Warranty will
be dealt with direct by GIA Hardware. All claims need to be messaged
to us in order for us to process and deal with the issue. Items with
stated manufacturer's warranties include power tools, heater, grills,
power equipment and many other high value items. Please understand that
the product manufacturer's warranty is meant to protect you and your
investment in your purchase. Please also refer to the Warranty section.
Warranty
All warranties are product specific and vary
by manufacturer. Warranty claims are handled soley by the manufacturer.
GIA Hardware cannot be held responsible for defective products. We will
be happy to assist you in locating contact information for your item's
manufacturer.