MacBook Pro Retina 15" A1398
We accept PayPal, Visa, MasterCard, American Express and Discover.
An invoice will be sent to the primary email address listed on your eBay profile within 24 hours of purchase or end of auction. ( if you do not receive this notice, please check your spam folder and then contact us )
Purchases paid via PayPal will be shipped to the "Confirmed" name and address on the buyer's PayPal account.
Will Call Pick Up
We are at the intersection of I-57 and I-60, Diamond Bar, CA 91789, if you are located near us, we encourage Will Call orders. Please preorder earlier, so that paperwork can be prepared ahead to save you time. Will Call is open from 9:00AM 5:00PM Pacific time, Monday through Friday. Please be aware that after 3:00 PM, traffic in our area is generally very heavy. Please allow yourself have enough time to pick up your order.
Shipping
Please Confirm your shipping address during checkout.
We normally ship the same day if orders are received and payment cleared before 2:00 PM Pacific Time. Orders will ship via FedEx, USPS, or other Carriers. These varies are based on weight, Dimensions, and Destination.
Tracking numbers will be provided through eBay after your order has been shipped (Normally within 1 business day). If you do not receive your tracking number after this period, please contact us via eBay contact form.
Any Economy Shipping will not provide tracking number, please be aware of that.
We cannot change a shipping address after order is placed. We can cancel the order if the request is given within an hour of time of purchase, after that, the order will ship out to address on file at the time of the order
Warranty & Return Policy
Our certify parts came with a 90 days warranty.
The warranty is only valid for non-artificial defects. Human abuse, improper usage, alteration to the product, or negligence will NOT be covered. Buyers bear the shipping cost for returning defective or non-defective item to us.
Physically damaged items received should be reported within 48 hrs.
We offer a 30 day Money back Guaranteed return period.
Returned items are subject to approval by us, it should be in original box w/authorized RMA#.
All advance exchange or refund must be received within 14 business days.
To return a part, you must go through eBay's Hassle Free Returns Program.
Returns outside of eBay's Hassle Free Program will NOT be accepted unless pre-authorized.
All NON-Seller Mistake returns for refund are subject to 20% re-stocking fees and shipping and handling charges are NON-refundable. (E.g. If you brought wrong size or wrong item)
Customer satisfaction
Our goal is to receive 5 stars from every customer. We want every customer to be completely satisfied with their order. If for some reason you are not satisfied with your order, please contact us via eBay contact form before leaving feedback, and we will do whatever it takes to make things right.