Payments can be made in the following ways –
Paypal.
Debit or credit card.
Payment on collection.
Bank transfer.
We aim to be as fair and as competitive as possible with our postage costs. We send 98% of our items using a tracked and signed service unless the value/availability of the product means that we can quickly and easily send a replacement to you. You will be issued with a confirmation email upon purchase and a follow up email notifying you of the tracking number(s).
Delivery Times: If your item is paid for before 14.00, we will aim to dispatch it the same day. If your time requirements are tighter, please select First Class service and your purchase will be dealt with accordingly.
International Delivery: We offer delivery to everywhere in Europe and most of the world. If you are struggling to get a quote you may be better heading over to our website or sending us a message.
Combined Postage: If you add multiple items to your basket, eBay will combine postage. Alternatively our website may more adequately condivd for combined postage discounts.
Collections: We are open from 9.30 until 5.30 every day and collections are welcome, especially on larger items.
Highlands/Non-UK Mainland: Our postage quotes are for mainland UK. There will be a surcharge for non-mainland addresses as it costs us more to send items here. If you require to delivery to the Scottish Highlands, Isle of Wight, Isle of Man, Northern Island or any other areas outside of the UK mainland (IV / HS / KA / KW / PA / PH / ZE / TR26 / TR27 / BT / IM / GY / JE / BF), please contact us before purchasing or else we will have to chase you for shipping payment and it will delay your order!!
We want to keep our buyers happy, our reputation is incredibly important to us and it matters to us that you're 100% satisfied with your purchase. Below are some of the answers to questions you may have:
Damage in Transit: Nobody is perfect and from time to time parts do become damaged in transit as much as we try to avoid this. If this does happen to you, we are happy to accept a return on the item and after inspection, a refund will be issued. Bonnets are the only exception to this, where we strongly advise customers to pick them up as they are easily damaged in transit and buyers have them shipped at their own risk. This is also clearly stated in the advert.
Item Not as Described: We try and be as accurate as humanly possible with our descriptions. This may mean extra photos of damage or a clear description of any wear or tear. Opinions, however, are subjective, and if you feel that the item has not been described accurately, please notify us and we will aim to resolve the issue.
New Items: Will be in perfect, boxfresh working order, unless otherwise clearly stated.
New Item Warranty: Most of our new items carry a manufacturer's warranty, which will be stated in the advert. Nearly all of the larger manufacturers offer a warranty although this varies depending on the item.
We allow 14 days after receipt of the item for you to return an unwanted item to us, unless it has been sold as a spares or repairs part, in which case we do not accept any returns. Items sold as spares or repairs are clearly stated as such, and nearly all of our items are sold in full working order.
We do however require the part to be in the exact same condition as it was received, otherwise a refund will not be granted.
We do security mark all of our parts as time to time, some customers do try to make fraudulent claims. We do not tolerate this at all. All of our parts are marked and photographed before dispatch and if a fraudulent claim is made, no refund will be issued. We will also report this activity to eBay and pursue legal action against the customer.
Peak Autos is an up-and-coming company which is quickly building itself a reputation for service, customer satisfaction and quick turnaround time. We know what it's like when you need a replacement part so you can race or simply play out by the weekend. We are based in Lytham St Annes (just next to Blackpool.
Our staff have been playing with cars for years and as a result we are in a good position to advise on fixing them. We have our own project vehicles which we upgrade and play with in our spare time. We've experienced most of the common problems (as well as a few less common ones!) and due to this all of our parts are shipped in an accurately stated condition when they arrive with you.
If you do require any advice on your parts, we are happy to help. We also offer a fitting service for most of our parts and operate a fully kitted garage. Please message us if you require any further help or information about this.
