PLEASE VISIT OUR TOYLAND SHOP TO SEE ALL OUR OTHER ITEMS!
PLEASE READ BEFORE YOU BUY……………
COMBINED POSTAGE
PLEASE BE ADVISED THAT POSTAGE DISCOUNTS CANNOT BE APPLIED IF YOU HAVE
ALREADY PAID.
PAYMENT
You can pay by Paypal via Ebay, or you can phone us with your
credit/debit card details on 01772728191 Mon-Fri 9-5.30pm. Please send your
payment within 5 days to avoid unpaid item cases being automatically opened by
Ebay.
SHIPPING
Orders are usually posted either the same day or the day after the
cleared payment. (Definitely no later than 3 working days) If you would prefer
another method of carriage that is not offered on the listing please contact us
on 01772728191 Mon-Fri 9-5.30pm and extra payments for an upgraded service
(i.e. Special Delivery) can be taken over the phone by debit/credit
card. Please note that you cannot down grade the postage method that
we have chosen to put on the listing. Collections can be made by
appointment only.
We cannot be held responsible if an item is lost or stolen in transit.
If an item does not arrive, please let us know and we will give you a copy of
the proof of posting or tracking number if applicable. If your
package is taking longer than expected please be aware that Royal mail will not
class it as lost until 15 working days from the postage date and it can still
be delivered up until then. If ordering from overseas please send us a message
through Ebay for a postage quote.
RETURNS POLICY
We take great care when photographing, describing and packing your
item. In the unlikely event that you are not happy with your
purchase, please contact us before you do anything else by messaging us through
Ebay. If as a result of our discussion, we advise you to return the item for a
refund, please return it in the original packing and the condition it was
received in within 14 days. Generally speaking you have to bear the cost for
return postage. We do not refund original postage costs unless
requested. The address you need to send your returns to is:
Toyland
586 Blackpool Road
Ashton
Preston
PR2 1JA
Please make sure all your details including a copy of your original
order is put in with the return product.
FEEDBACK
In the unlikely event that you have any problem with your order whether it
be the item or another part of the transaction, please take the trouble to
contact us before leaving negative feedback so that any issues can be
resolved. We appreciate all fair and constructive feedback comments
and will take note an act upon good suggestions.
Thank you for taking your time to read the small print.
If you have any other queries please do not hesitate to contact us
through Ebay.
Powered by eBay Turbo Lister