Garage Door Opener Co accepts payments via PayPal, Bank Transfer, Bank Deposit, Visa & Mastercard.
If you would like to pay via Visa or Mastercard and do not have a PayPal account, select PayPal and choose to checkout as a guest. This will allow you to pay with a credit card without requiring a PayPal account.
Garage Door Opener Co ships all goods purchased before 1pm the same day.
Garage Door Opener Co offers free, non tracked postage via Australia Post on all of our remote controls, spare parts and accessories. We also offer express post Australia Wide,
If you are purchasing a garage door or gate opener, we offer free tracked shipping via our extensive courier networks across Australia. If you need your opener within 1-2 days (I.e. express post), please get in contact with us so we can ensure you'll get your motor when you need it.
Your new garage door or gate opener will be shipped with one of the below couriers. If you have a preference for which courier we use, please pop down the courier under "Notes To The Seller" and we will do our best to accommodate your requirements where possible.
- Australia Post
- Aramex (Fastways)
- Border Express
- Couriers Please
- Mainfreight
- StarTrack
- TNT
- Toll Ipec
Here at The Garage Door Opener Co, we understand that sometimes mistakes happen. Ensure you carefully read the listing description, as we note all compatible motors with every remote and what comes with every single listing.
The Garage Door Opener Co offers the maximum time frame eBay allows for returns, 60 Days.
Here's how that works:
- If you receive an item that's been damaged in freight, get in contact with us and we'll arrange for a replacement to be sent and pay for the incorrectly sent item to be returned.
- If you receive something other than what was noted in the listing, we'll sent the correct item and pay for the incorrectly sent item to be returned.
- If you accidentally order the incorrect item, we'll process a full refund once the product has been returned. This excludes any postal costs.
The Garage Door Opener Co believes in quality made products, backed with Australian Manufacturer Warranties. That's why we don't sell off-brands or cheap products that are being constantly re-branded. However, even the top brands will have the odd one out. This is where our After Sales Service kicks in.
If you have a remote control fail within the warranty period of 1 year after date of purchase, get in contact with us so we can arrange a swap over. Auto Opener remote controls have a 2 year warranty, so we will always recommend those over the OEM remote.
If you have a garage door opener or gate opener fail within the respective warranty period, here's what to do:
- Get in contact with us, via eBay or email. We'll give you a call and try to solve the problem over the phone.
- If it's not a simple fix, we'll liaise with the manufacturer for them to repair or replace the motor. This may (depending on the manufacturer) require the motor to be sent back to us.
- We'll then have your repaired or replaced motor on the road to you!